Risk Controller

• Conduct daily internal audits and targeted reviews of sales activities within express delivery and logistics operations to identify regulatory non-compliance, policy violations, and potential business risks.
  
• Review irregular sales practices, including abnormally low pricing, unauthorized quotations, non-compliant discounts, special payment terms, unusual contractual clauses, and unauthorized service commitments.
  
• Ensure that sales activities comply with company policies and procedures relating to pricing, contracts, credit limits, payment settlement, and business approvals.
  

• Perform compliance reviews of sales personnel throughout the sales process, including customer acquisition, quotation preparation, contract execution, customer relationship management, and business handovers.
  
• Identify inappropriate sales practices, such as fictitious customers or falsified performance figures, customer ownership disputes, customer poaching or overlapping accounts, unauthorized commitments, and conflicts of interest.
  
• Investigate, verify, and document violations of company policies, operational procedures, and professional conduct standards by sales personnel.
  

• Regularly analyze sales data, including pricing, revenue, shipment volumes, gross profit margins, discounts, and accounts receivable, to identify unusual transactions and high-risk customers.
  
• Conduct targeted investigations into low or negative gross margins, abnormal pricing, irregular shipment volumes, and discrepancies in accounts receivable.
  
• Develop and maintain early-warning mechanisms for sales-related risks and systems for tracking abnormal transactions.
  

• Prepare internal audit reports and recommend corrective actions based on audit findings, clearly identifying responsible departments, individuals, and implementation deadlines.
  
• Monitor the progress and effectiveness of corrective actions, and escalate repeated violations or significant compliance breaches to management.
  
• Periodically consolidate and review representative non-compliance cases to support improvements in sales management policies and operational processes.
  

• Support the establishment and continuous improvement of sales compliance management frameworks, internal business audit procedures, and risk control mechanisms.
  
• Identify potential risks throughout sales operations and develop internal audit checklists and a database of risk-related cases.
  
• Assist in delivering sales compliance training and sharing practical case studies to strengthen the sales team's awareness of compliant business practices.
  

Requirements

• Bachelor's degree or higher, preferably in Logistics, Marketing, Finance, Auditing, Business Administration, or a related discipline.
  
• At least 2 years of professional experience in express delivery, logistics, supply chain, or freight forwarding. Previous experience in sales management, sales operations, internal auditing, risk management, or compliance is an advantage.
  
• Good understanding of sales processes within the express delivery and logistics industry, including customer acquisition, quotation, contract management, credit approval, payment settlement, and accounts receivable management.
  
• Strong analytical, problem-identification, and risk-assessment skills, with the ability to detect irregularities and potential risks through operational and sales data.
  
• Strong professional integrity, adherence to established principles, and effective communication and coordination skills. Ability to independently conduct investigations into compliance violations and follow through on corrective actions until resolution.
  
• Proficiency in Microsoft Excel and standard office applications, with solid data analysis capabilities.
  
• Excellent communication skills in both Chinese and English, with the ability to manage daily business communication and documentation in both languages.
  

Benefits

• Competitive salary with performance-based and project-based bonuses.
  
• Full salary during the two-month probation period.
  
• Full participation in social insurance, health insurance, and unemployment insurance, together with paid leave in accordance with regulations.
  
• Insurance contributions based on 85% of the official salary.
  
• 12 days of annual leave, with one additional day granted for every five years of service.
  
• Professional training and development opportunities, with support from colleagues across the Group.
  
• Exposure to international and cross-border business activities.
  
• Dynamic and creative working environment with opportunities to work with new technologies.
  

Contact: Tran Tran

Due to the immense number of applications, only shortlisted candidates will be contacted.