Risk CRM Analyst

GROWE

Warsaw, Poland2w ago

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Key details

Location
Warsaw, Poland
Work style
Onsite
Level
Entry level
Experience
1–4 yrs
Function
Finance & Accounting
Focus area
other
Posted
2w ago

Skills

crmexcelkycrisk analysis

About the role

Growe welcomes those who are excited to:
  • Monitor CRM and promotional activities from a risk perspective;

  • Review campaign mechanics and identify potential issues before launch;

  • Analyze user behavior and data to detect unusual patterns and anomalies;

  • Investigate risk-related cases and prepare clear findings and recommendations;

  • Work with BI reports and internal data to support day-to-day risk analysis;

  • Collaborate with CRM, Affiliate, and other internal teams to address identified issues and improve processes;

  • Support ongoing reviews of current risk procedures and suggest areas for improvement.

We need your professional experience:

  • 1+ year of experience in iGaming, preferably in Risk, Fraud, KYC, CRM, VIP, Customer Support, or a related area;

  • Good knowledge of Excel and experience working with reports or operational data;

  • Understanding of bonuses, promotions, user behavior, or risk-related processes will be a plus;

  • Intermediate English or higher; Ukrainian for daily communication.

We appreciate if you have those personal features:
  • Analytical mindset and attention to detail;

  • Proactive and quick to react;

  • Clear communication skills;

  • Ability to learn quickly and work independently.

We are seeking those who align with our core values:
  • GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

  • DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

  • BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

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