Rotables Administrator II (USI4) (3355)

SUMMARY: The Rotable Admin II is responsible for full processing of sales, repair, and purchase order. Close coordination with Sales and Inventory Planning is required to assure adequate quantities yet avoiding unnecessary inventory buildup for the repair of civil aviation articles in accordance with the current technical data provided in the manufacturers’ Instructions for Continued Airworthiness, Services Bulletins, service letters, Airworthiness Directives, government and industry standard practices, and other data acceptable to or approved by the FAA.

DUTIES & RESPONSIBILITIES:

Responsibilities include, but are not limited to:

• Create and approves Sales Orders, Repair Orders, Purchase Orders up to approved dollar threshold.
• Complete understanding of computer systems, reporting, processes.
• Cross-department interaction.
• Track and manage the claims process on all orders.
• Answer and assist customers with core related issues.

Qualifications

MINIMUM REQUIREMENTS (INCLUDES EDUCATION, EXPERIENCE, COMPETENCIES), ETC.):

• Associate’s degree OR minimum 3 years of relevant experience.
• Strong attention to detail, exceptional computer skills (MS Office Suite, Outlook, WMS)
• Ability to work independently.
• Able to handle multiple tasks in a fast-paced environment.
• Experience in sourcing repairs of aircraft parts and equipment required.

PREFERRED REQUIREMENTS (INCLUDES PREFERRED EDUCATION, EXPERIENCE, COMPETENCIES), ETC.):

• 4 to 5 years’ experience in customer service, sales, or customer service.
• Strong emphasis on accuracy and detail when working with internal and customer data.
• Ability to be persistent and persuasive while maintaining integrity and respectfulness.

OTHER (INCLUDE LICENSES, CERTIFICATIONS, SECURITY CLEARANCE, TRAVEL REQUIREMENTS, ETC.):

• The selected applicant will be subject to a background check and drug testing.