Sales Associate - Mumbai

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

YOUR MISSION

As a Sales Associate at Cartier, you will be an ambassador of the Maison, delivering exceptional client experiences while cultivating long-term relationships with our clients. Through your passion for luxury, storytelling, and service excellence, you will contribute to the boutique’s commercial success and uphold Cartier’s standards at every touchpoint.

HOW WILL YOU MAKE AN IMPACT?

• Deliver an exceptional and personalized client experience aligned with Cartier standards

• Develop strong relationships with local and international clients, ensuring long-term engagement and loyalty

• Achieve individual and boutique sales targets while contributing to overall team performance

• Actively identify client needs and confidently introduce relevant products and services

• Support client development initiatives through follow-ups, appointments, and outreach activities

• Maintain strong product knowledge across categories and collections

• Ensure boutique presentation and operations reflect Maison standards at all times

• Collaborate closely with boutique and cross-functional teams to deliver a seamless client journey

• Represent Cartier with professionalism, elegance, and authenticity

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Previous experience in luxury retail, hospitality, or client-facing environments

• Passion for luxury, client experience, and relationship building

• Strong communication and interpersonal skills

• Proactive mindset with a collaborative approach

• Ability to thrive in a fast-paced retail environment

#Richemont #WeCraftTheFuture