Sales Development Representative

Accountabilities

• Support the full sales development cycle, including prospect research, outbound engagement, inbound lead management, sales call coordination, proposal preparation, RFP responses, and consistent follow-up.

• Execute high-volume prospecting campaigns across phone, email, and social media to generate qualified leads and create new business opportunities.

• Build, manage, and maintain a pipeline of prospective clients, nurturing relationships and coordinating with the sales team to determine appropriate next steps.

• Track all sales activities accurately in the CRM or designated system of record, ensuring reliable pipeline visibility and performance reporting.

• Prepare and present weekly, monthly, and quarterly sales activity reports to management, highlighting progress, results, and opportunities for improvement.

• Collaborate with management to develop, document, and refine sales playbooks, outreach strategies, scripts, and talk tracks for different products and service offerings.

• Develop a thorough understanding of the solutions, services, target audiences, and unique value propositions to tailor messaging to prospective clients.

• Support the development and maintenance of sales proposals and contribute to responding to requests for proposals (RFPs).

• Attend relevant conferences and industry events to represent the organization's offerings, build relationships, and identify potential business opportunities.

• Work closely with marketing and sales teams to improve lead handoffs, align campaigns, and ensure a consistent prospect experience.

• Actively seek feedback, participate in training and professional development, and experiment with new approaches to improve sales effectiveness.

Requirements:

• Bachelor's degree or equivalent combination of education and professional experience.

• 2–5 years of previous sales experience, preferably in software, products, professional services, or a related business-to-business environment.

• Demonstrated ability to conduct outbound prospecting, generate leads, nurture relationships, and manage a sales pipeline effectively.

• Professional proficiency in written and spoken English, with strong communication skills and the ability to engage confidently with clients, colleagues, and leadership.

• Familiarity with CRM platforms, marketing automation systems, and sales intelligence tools such as Salesforce, HubSpot, ZoomInfo, or equivalent solutions.

• Strong technical aptitude and the ability to learn new tools, systems, products, and services quickly.

• Excellent organizational and time management skills, with the ability to prioritize competing tasks, meet deadlines, and follow through consistently.

• Strong analytical and creative problem-solving skills, supported by sound business judgment and commercial awareness.

• A proactive, resilient, and positive mindset, with the confidence to test new tactics, take thoughtful risks, and adapt to changing priorities.

• A collaborative approach, with the ability to work effectively across sales, marketing, and management teams.

• A genuine commitment to continuous learning, professional growth, and improving performance through feedback.

• Location requirement: Candidates must be based in Australia. Applications from candidates located outside Australia will not be considered at this time.

Benefits:

• Competitive compensation: Annual base salary ranging from AUD $67,690 to $84,615, plus superannuation.

• Commission opportunities: Performance-based compensation, with an anticipated on-target earnings (OTE) range of AUD $96,700 to $120,870, plus superannuation.

• Generous annual leave: 30 days of annual leave, alongside personal and carer's leave, parental leave, and volunteer days.

• Flexible and remote working: Fully remote work with opportunities to connect in person through WeWork subscriptions and access to local offices.

• Salary packaging and novated leasing: Access to a vehicle leasing program designed to help eligible employees manage their taxable income and take-home pay.

• Annual bonus program: Eligibility for an annual discretionary bonus in recognition of contributions and performance.

• Professional development: Tuition reimbursement, support for relevant professional certifications, and structured mentorship opportunities.

• Technology of choice: A high-specification Mac or PC setup to support productivity and remote collaboration.

• Inclusive workplace culture: Access to diversity, equity, and inclusion initiatives, employee resource groups, and wellness programs.

• Career advancement: Opportunities to develop sales expertise, expand professional capabilities, and progress within a collaborative, growth-oriented environment.