Sales Support Administrator

OVERVIEW OF THE ROLE: We are seeking a highly organized, detail-oriented, and motivated Sales Support Administrator to support our Business Development team. This role involves managing sales administration activities, tracking and qualifying opportunities, monitoring public procurement platforms, maintaining Salesforce data integrity, and collaborating with internal stakeholders to support business growth.
The ideal candidate may have an interest in developing their business development skills, with the potential to progressively take on more client-facing and sales responsibilities and transition into a full-time Business Development role within 1–2 years.
WHAT YOU’LL BE DOING IN THE ROLE:

Maintain and manage sales opportunities, accounts, contacts, and activities within Salesforce, ensuring the accuracy and integrity of CRM data
Support opportunity tracking, pipeline management, sales reporting, and performance metrics
Assist with proposal and bid coordination activities throughout the opportunity lifecycle
Monitor public procurement portals, tendering sites, and government procurement platforms to identify and distribute relevant business opportunities
Maintain tracking systems for procurement opportunities, submission requirements, key deadlines, and opportunity qualification activities
Coordinate internal opportunity review and qualification activities, including the preparation of meeting materials and documentation of decisions and action items
Track opportunity progress to ensure alignment with internal processes and submission timelines
Collaborate with sales, business development, resource management, and operational stakeholders throughout the pursuit process
Identify opportunities to improve sales support processes and workflows
Contribute to the enhancement of Salesforce utilization, reporting, opportunity management practices, and sales documentation procedures
Develop an understanding of our service offerings, target markets, clients, and business development strategies


WHAT SKILLS / QUALIFICATIONS YOU’LL NEED TO DO THE JOB:

At least 1 year of experience in a sales support, sales operations, business development support, or administrative coordination role
Experience using Salesforce CRM or a similar customer relationship management platform
Strong organizational and time management skills, with the ability to manage multiple priorities and deadlines
Excellent written and verbal communication skills, with a proven ability to build and maintain effective working relationships
Strong attention to detail, critical thinking, and problem-solving abilities
Demonstrated initiative, accountability, and a process-oriented approach to work
Customer-focused mindset with the ability to support internal stakeholders effectively
Strong interpersonal skills, commercial awareness, and an interest in developing client relationships and identifying new business opportunities
Self-motivated and proactive approach, with the confidence to take initiative and assume increasing responsibilities
Interest in developing business development skills and progressively taking on client-facing and sales responsibilities would be considered an asset
Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Teams
Experience supporting public sector procurement, bids, RFPs, RFQs, or tender processes and familiarity with government procurement portals and public tendering environments are considered assets