Saudi Support Operations Officer

Job Summary
Coordinate clients’ recruitment and workforce outsourcing requirements, oversee the deployment of Saudi employees, and build strong client relationships. Support service improvement and ensure operations comply with company policies and procedures.

Key Responsibilities

• Coordinate the deployment and ongoing management of Saudi employees assigned to clients.
• Follow up on client recruitment requests and verify compliance with company requirements.
• Monitor monthly employee attendance records in coordination with clients.
• Follow up on outstanding monthly payments and related collection procedures.
• Maintain client satisfaction through effective operational support and regular visits.
• Build strategic client relationships and identify opportunities to expand workforce services.
• Define contract terms and monitor compliance by the company and clients.
• Coordinate operational activities with internal departments.
• Prepare monthly progress reports and maintain the confidentiality of business information.

Requirements

• Diploma in Business Administration or a related field; a bachelor’s degree in Business Administration is preferred.
• 0–2 years of relevant experience; experience in the human resources sector is preferred.
• Proficiency in English; working knowledge of Arabic is preferred.
• Skills in client account management, customer service, and presentation delivery.
• Knowledge of employee relations, HR operations, policies, and practices.
• Accountability, adaptability, initiative, and teamwork.