Scheduling Specialist

Scheduling Specialist

Bring your passion to Texas Health so we are Better + Together

Work location: Texas Health Rockwall, 3150 Horizon Road, Rockwall, TX 75032

Work hours: Full Time; 40 hours/week; Monday - Friday & Saturday; 8am-4:30pm

Department highlights:

• The Scheduling Specialist interacts in a professional, respectful manner with internal and external customers, and provides excellent customer service to patients and visitors.

· If you thrive working in a fast-paced, multi-provider clinic and can handle multiple projects simultaneously, this is the place for you!

· Join our team members who have strong work ethic, positive attitudes, and support each other through collaborative teamwork.

Scheduling Specialist

Bring your passion to Texas Health so we are Better + Together

Work location: Texas Health Rockwall, 3150 Horizon Road, Rockwall, TX 75032

Work hours: Full Time; 40 hours/week; Monday - Friday & Saturday; 8am-4:30pm

Department highlights:

• The Scheduling Specialist interacts in a professional, respectful manner with internal and external customers, and provides excellent customer service to patients and visitors.

· If you thrive working in a fast-paced, multi-provider clinic and can handle multiple projects simultaneously, this is the place for you!

· Join our team members who have strong work ethic, positive attitudes, and support each other through collaborative teamwork.

Here’s What You Need

· High School Diploma or Equivalent required

· One year of health care experience including customer relations required.

· Two years of professional office/healthcare experience preferred.

· One year of medical terminology or certification is preferred.

· Six months call center experience preferred.

· CHAA – Certified Healthcare Access Associate upon hire preferred

What You Will Do

· Coordinate and schedules procedures for multiple departments in an accurate and timely manner ensuring maximum productivity and expedient patient flow.

· Selects appropriate procedures and ICD diagnosis, referral, provider, visit type or case, insurance network coverage and location to expeditated patient access to care.

· Effectively communicates with patients, physician office scheduling, surgery scheduling, and/or other necessary staff as needed to reduce appointment time/date errors.

· Verifies medical necessity criteria to ensure documentation in compliance with applicable payor guidelines.