Security Associate

Job Description

JOB PURPOSE:

To ensure Novotel is a secure environment by implementing security systems, policies, and procedures in accordance with hotel standards.

 

KEY RESPONSIBILITIES:

• Patrol assigned areas (guest floors, lobby, basement parking) during duty periods and report all untoward incidents, policy violations, fire/safety hazards, and breaches of hotel decorum.
• Monitor and secure guest rooms and hotel property, including fixtures, equipment, and accessories, whilst providing assistance to guests as required.
• Maintain vigilance in lobby and public areas; greet guests appropriately and monitor for undesirable visitors, banned elements, and persistent troublemakers, reporting concerns to senior security staff.
• Operate security control room as the nerve centre of the security department; respond to incidents, manage communications, and maintain incident logs as per LSOP's and management instructions.
• Conduct security checks at all entry points (main porch, staff entrance, service gates) using Door Frame Metal Detectors (DFMD), Hand Held Metal Detectors (HHMD), Baggage Scanners, and Under Vehicle Surveillance Systems (UVSS).
• Verify identity credentials for all employees and visitors; issue visitor cards and manage vehicle access, including supplier and staff vehicle inspections to prevent unauthorised removal of hotel/guest property.
• Ensure smooth vehicular traffic flow at main entrances and commercial gates; welcome guests with appropriate courtesy phrases and conduct thorough vehicle checks before entry.
• verify all security equipment is operational at assigned stations and maintain proper handover procedures between shifts.

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"