Security Service Technician

COR1038CORBT

Ashland, VA, United States3w ago

Free account needed to apply or save. It takes a minute, and we'll bring you right back to this job.

Key details

Salary
$52K–$83K/yr
Location
Ashland, VA, United States
Work style
Onsite
Level
Mid level
Job type
Full-time
Experience
3–5 yrs
Function
Skilled trades & Manufacturing
Focus area
other
Posted
3w ago

Skills

access controlcustomer servicenetworkingsystem integrationtest equipmentvideo surveillance

About the role

Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across the globe. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. Global Reach. Local Service.

As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.

With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs. Learn more at www.pavion.com.

Pavion and our family of companies are seeking a talented and motivated Security Service Technician to join integration business unit.
Primary Responsibilities:
  • Perform advanced troubleshooting and resolution of security system issues
  • Serve as a technical escalation point for complex service calls
  • Support access control, video surveillance, and integrated security systems
  • Maintain accurate and detailed service documentation
  • Ensure high first-time resolution rates and minimal system downtime
  • Provide professional customer communication and support
  • Assist and support other technicians as needed

Basic Qualifications:

  • High School Diploma or GED
  • 3-5 Years of Experience working in similar technical role
  • Advanced experience with electronic security systems
  • Preferred Platform Experience
    Brivo
    Avigilon
    Verkada
    C•CURE
    Genetec
    Bosch
    Responder 5
    Atles IED
    Notifier
    Ascom
  • Experience supporting multi-platform access control and video systems
  • Strong understanding of networking fundamentals and system integration
  • Ability to work independently and manage complex service calls
    Strong documentation, communication, and organizational skills
Preferred Qualifications:
  • Associates degree
  • Industry certification(s)
  • Basic computer skills, strong written and verbal communication, strong sense of customer service
  • Experience using standard electrical test equipment or specialty test equipment used with network systems, AV equipment, Healthcare systems, or Security equipment

The hourly pay range for this position is $25-40 per hour. The starting hourly pay will be determined based on qualifications, experience, education, skills, certifications, and internal equity. We also offer a comprehensive benefits package.

Disclaimer: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not be construed as a contract for employment.

Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

If you require accommodation or assistance during the application process, please contact us at Careers@pavion.com . Kindly note that resumes submitted to this email address will not be reviewed. Thank you for your understanding.

Get jobs like this as soon as they're posted

ApplyHour checks company career sites all day and ranks every opening against your profile. Free to join.

Create a free account