Senior Account Specialist I
Brierfield, AL, United States19h ago
Free account needed to apply or save. It takes a minute, and we'll bring you right back to this job.
How well do you match this job?
Skills
Experience
Level
Title
Location
Salary
Freshness
Similarity
Key details
- Location
- Brierfield, AL, United States
- Work style
- Onsite
- Level
- Senior
- Experience
- 4–7 yrs
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- 19h ago
Skills
customer serviceinventory managementmicrosoft officepower bi
About the role
We are seeking a qualified Senior Account Specialist I located at our Montevallo, Alabama facility. This position manages assigned customer accounts by handling a variety of pre/post sales functions to ensure the highest quality of customer service.
Principal Responsibilities:
Manages contract customer accounts $15m and above annually
Advanced Inventory management and review
Manage Advanced Consignment Inventory with 15 or more locations
Performs target reviews for customers
Understands supported contract and adheres to requirements
Ability to run interpret complex analytical reports and reconcile discrepancies
Leads customer/internal meetings when necessary
The ability to work overtime/storm response when necessary
Proactively puts together and understands complex price adjustment
Assists with RFQ's for assigned contract customers
Prioritize incoming emails and tasks to meet deadlines
Advanced Microsoft office Suite skills
Complete Master Data requests as needed
Advanced Power BI skills
Anticipate the requirements needed to support the RSM's/Directors
Travel as needed for customer relations or inventory counts 15%
Proactively communicates pertinent information with cross functional teams and Supervisor as required
Ability to communicate with customers
Assist with special projects as needed
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Qualifications:
Education: Associate degree (A.) or equivalent; or four or more years related experience and/or training
Experience: Five or more years customer service experience; four or more years industry knowledge; inventory management knowledge
Knowledge, Skills and Abilities:
Advance proficiency in Microsoft Suite
Strong organizational skills, proactive attitude with exceptional attention to detail
Capability to multi-task and work under pressure of deadlines
Ability to work in a team environment and interface interdepartmentally
Demonstrated ability to review RFP’s and to identify business issues
Ability to make sound decisions with minimum supervision and delegates effectively
Ability to build strong working relationships and have an excellent customer service record
#STELLAUSSE1
Principal Responsibilities:
Manages contract customer accounts $15m and above annually
Advanced Inventory management and review
Manage Advanced Consignment Inventory with 15 or more locations
Performs target reviews for customers
Understands supported contract and adheres to requirements
Ability to run interpret complex analytical reports and reconcile discrepancies
Leads customer/internal meetings when necessary
The ability to work overtime/storm response when necessary
Proactively puts together and understands complex price adjustment
Assists with RFQ's for assigned contract customers
Prioritize incoming emails and tasks to meet deadlines
Advanced Microsoft office Suite skills
Complete Master Data requests as needed
Advanced Power BI skills
Anticipate the requirements needed to support the RSM's/Directors
Travel as needed for customer relations or inventory counts 15%
Proactively communicates pertinent information with cross functional teams and Supervisor as required
Ability to communicate with customers
Assist with special projects as needed
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Qualifications:
Education: Associate degree (A.) or equivalent; or four or more years related experience and/or training
Experience: Five or more years customer service experience; four or more years industry knowledge; inventory management knowledge
Knowledge, Skills and Abilities:
Advance proficiency in Microsoft Suite
Strong organizational skills, proactive attitude with exceptional attention to detail
Capability to multi-task and work under pressure of deadlines
Ability to work in a team environment and interface interdepartmentally
Demonstrated ability to review RFP’s and to identify business issues
Ability to make sound decisions with minimum supervision and delegates effectively
Ability to build strong working relationships and have an excellent customer service record
#STELLAUSSE1