Senior Client Solutions Manager
Dubai, United Arab Emirates4h ago
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Key details
- Location
- Dubai, United Arab Emirates
- Work style
- Hybrid
- Level
- Lead / Staff+
- Job type
- Full-time
- Experience
- 3–5 yrs
- Function
- Sales & Solutions
- Focus area
- other
- Posted
- 4h ago
Skills
About the role
What You Will Do
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Act as a consultant to clients on how to succeed on the paid media platform, helping them meet their business goals and desired KPIs efficiently.
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Lead optimization efforts, improve campaign set-up, monitor performance, and advise on the necessary optimization steps.
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Work closely with internal and external stakeholders to shape strategies that help clients scale their business on the platform.
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Build strong relationships with agencies and advertisers.
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Plan and host educational sessions with campaign managers at agency level and with clients.
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Take accountability for product adoption across agency teams and strategic clients, with the aim of increasing STR.
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Act as the technical expert on products, and relay updates and strategies to stakeholders in a clear, concise way.
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Identify upselling opportunities to generate incremental revenue.
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Liaise with internal teams to troubleshoot and resolve client campaign queries.
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Curate and conduct business reviews.
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Align with Client Partners on pod strategy and the tactical plan each quarter.
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Work with Client Partners on pre-sales and post-sales opportunities, including deck preparation.
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Develop your own expertise to become a performance specialist who executes campaigns effectively.
What We Are Looking For
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3-5 years of media experience.
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Hands-on experience with paid media campaign management, data analysis, and campaign optimization.
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Strong time management and project management skills.
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A proactive attitude.
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High flexibility and the ability to thrive in a fast-paced environment.
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Strong attention to detail.
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Experience creating and presenting decks to clients. Salesforce experience is an advantage.
Why Join Aleph
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Impact: Own campaign success for leading agencies and brands, and directly influence how clients grow on a fast-evolving paid media platform.
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Growth: Build your path toward performance expert, with exposure to pre-sales, strategy, and business reviews alongside Client Partners.
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Team culture: Work in a collaborative, international, and inclusive team where your ideas and expertise are valued.
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Market context: Dubai is one of the region’s most active advertising hubs, with agencies and brands investing heavily in digital and social media.
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Flexibility: A hybrid work model that supports your work-life balance.