Senior Individual Underwriting

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves over 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com

PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance.

The merger of FWD Life and FWD Insurance has led to a more comprehensive range of products, including unit-linked insurance, individual & group term life insurance, individual & group personal accident insurance, and group medical insurance through technology driven-distributions such as agency, bancassurance, e-commerce, and corporate.

FWD Insurance is registered and supervised under Otoritas Jasa Keuangan (“OJK”).

FWD Insurance is a member of Indonesia Financial Services Alternative Dispute Resolution Center.

Manage and direct daily activities in Individual Underwriting within SOP, code of conduct, and company’s guidelines with the objective to ensure revenue target achievement in supporting company’s business goals.

Key Responsibilities

• Monitoring and ensuring the risk selection process to completed timely manner and accurate
• Maintain & review Individual Underwriting operational report
• To achieve specific target, Turn Around Time for each service in Ops area
• To identify Operations gaps in Individual Underwriting and ensure continuous improvement of business processes, liaise
• with all dept related to achieve effectiveness of daily operation of business and alignment of business process
• To support for development for new and existing products
• include prepare/enhance Underwriting system, procedure, forms and guideline
• Manage and control the budget for Individual Underwriting which has approved by Management.

 

Key Qualifications

• Preferably Doctor / Medical background / Public Health,
• Minimum 6 yrs experience in Life and Health Insurance Industry, and min 2yrs in Managerial Level,
• Preferably with Insurance certifications,
• Has a knowledge and experience in Operational System & Processes,
• Strong analytical and problem solving,
• Good communication skills in Indonesian and English (verbal and written),
• Good interpersonal skills and leadership,
• Medium to advance Computer skill (Microsoft office).

 

 

FWD Core Competencies

• Champion our vision

• Communicate with clarity

• Develop & engage

• Collaborate and connect

• Lead innovation and change

• Own and decide

 

 

Competencies

• Customers focus
• Colaboration
• Result oriented
• Bussines acumen
• Strategic thinking
• People management
• Change Leadership