Senior Manager - Audit Practices & Product Change Enablement
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Key details
- Location
- Phoenix, AZ, United States
- Work style
- Hybrid
- Level
- Lead / Staff+
- Job type
- Full-time
- Experience
- 5–8 yrs
- Function
- Finance & Accounting
- Focus area
- other
- Visa sponsorship
- No visa sponsorship
- Posted
- 11h ago
Skills
About the role
Our Internal Audit Group is a worldwide function with 400+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services, and to influence the way the company manages risk.
We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.
About the Role
We are looking for a passionate, talented, and adaptable product manager to improve existing audit practices and product management processes and help lead the Internal Audit Group (IAG) through a significant people, process, and technology change period.
In this role, Senior Manager, Audit Practices & Product Change Enablement, you will support the vision, strategy, and roadmap for transitioning IAG and non-IAG stakeholders to a new audit management system, Optro (previously branded as AuditBoard), iterate on a recently implemented capacity/resource management tool, Tempus, and transforming IAG’s methodology and procedures into a digital product in a manner that maximizes desired outcomes and ensures successful user adoption.
You will join a high-performing and nimble team of audit practices and product managers to partner with Technology, Auditors, IAG Professional Practices, Product, and IAG Data Analytics & Innovation teams to enable this vision to directly contribute to the achievement of our strategic objectives
Lead end-to-end audit practices and product organizational change management activities for significant new capabilities, feature enhancements, and product releases.
Develop and execute comprehensive change management plans that support successful product launches and user adoption.
Assess the business, operational, customer, and colleague impacts of proposed audit practices and product changes.
Establish structured processes to manage change readiness, dependencies, risks, and implementation milestones.