Senior Manager, Data and AI

The Senior Manager, Data and AI Portfolio leads the coordinated execution of Heartshare’s data, analytics, artificial intelligence, and automation projects within the Data and Innovation program. Reporting to the Senior Vice President of Data & Innovation, this role ensures that complex, cross-functional initiatives progress efficiently by maintaining integrated plans, tracking dependencies, and providing actionable insights for leadership decision-making. The position emphasizes disciplined project delivery and continuous improvement across technology-enabled initiatives.

Essential Functions and Primary Responsibilities of Position:

• Maintain an integrated portfolio of data, analytics, AI, automation, and technology initiatives across the organization.

• Translate strategic priorities into actionable projects with defined milestones, deliverables, and accountable owners.

• Establish and manage intake, scoping, prioritization, and review processes for new data and innovation requests.

• Develop and maintain project plans for complex data and technology initiatives using Agile or hybrid methodologies.

• Monitor progress, risks, dependencies, and decisions to ensure timely delivery and resolution of issues.

• Coordinate cross-functional efforts among Data & Innovation, IT, Compliance, Finance, program teams, and vendors.

• Prepare concise portfolio updates, executive briefings, and decision summaries for leadership and stakeholders.

• Establish repeatable standards for project documentation, reporting, and closeout to promote continuous improvement.

Qualifications

• Bachelor’s degree in project management, business administration, information systems, public administration, data/analytics, or a related field; equivalent experience may be considered. Required

• Minimum of five years of progressive experience in project, program, or portfolio management.

• Proven ability to manage multiple complex, cross-functional initiatives simultaneously.

• Strong written, verbal, facilitation, and executive communication skills.

• Proficiency with project management tools such as Microsoft Planner, Jira, Asana, or comparable platforms.

• Understanding of data and technology initiatives, including analytics, AI, and automation, within a nonprofit or regulated environment.

• Preferred certification such as PMP, PMI-ACP, or PgMP.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

• Constantly required to exchange accurate information

• Constantly operates a computer and other office tools

• Occasionally moves about inside a building

• Occasionally travel to other agency sites

The work environment outlines the physical environment, working conditions and time spent working. Professional office environment with a balance of independent work and cross-functional collaboration.

• Dynamic human services environment serving diverse populations with a strong focus on compassion, flexibility, and responsiveness.

• Trauma-informed and client-centered workplace requiring adaptability, professionalism, and teamwork.

Benefits

What we offer once YOU join our growing family:

At Heartshare we offer a comprehensive benefit package based on full-time/part-time status. You can expect:

• Rewarding Work in a team environment.
• Paid vacation, sick, personal days, and holidays.
• 403(B) retirement plans with employer contribution.
• Health, dental, vision and life insurance.
• Employee Assistance Program (EAP).
• Flexible spending account (Dependent Care, Medical, Parking, and Transit).
• Employee Appreciation Programs and Events.
• Tuition Assistance Program.
• Professional Development opportunities.
• Gympass Discount
• Verizon Wireless Discount.
• BJs Membership discount.
• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more

Heartshare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.

About Heartshare

Who WE ARE:

For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and

underestimated.

To learn more about Heartshare, please visit our website at www.heartshare.org or follow us on Twitter LinkedIn YouTube Instagram Facebook