Senior Manager, Data Science

Location: US Remote, or 50% hybrid in New York
Your mission on the Data Analytics team:
TouchTunes is looking for a Senior Manager, Data Science to own the analysis behind our biggest commercial decisions: how we price across a 65,000-venue network and mobile platform, what our marketing spend returns, and what a player is worth over their lifetime.
This senior individual contributor role sets the company standard for experimentation, does the hands-on work, and serves as the independent check on analysis that reaches the CEO, Board, and investors. Reporting to the Director, Data Analytics, you’ll partner with Finance, Marketing, Product, and Revenue.
Your day-to-day:

Serve as the senior technical authority on experimentation and causal inference: set the standard for how experiments are designed, powered, and read, and decide when a question calls for a test, a model, or an observational read
Design and analyze pricing experiments end to end under fleet and hardware constraints, with readouts that hold up to Board and investor scrutiny
Design and run marketing incrementality testing, including geo- and channel-level designs, and validate vendor and partner methodology
Build and maintain LTV, CAC, retention, churn risk, and predictive segmentation models by cohort and channel
Sequence concurrent tests and shared controls so they don’t contaminate one another
Review external-facing analysis, including consultant, vendor, and investment-case analysis
Productionize models with Data Engineering in Databricks so they feed marketing, pricing, and finance on a schedule
Use AI tooling, including Claude, to accelerate analysis, code, and documentation and set the team standard for using it rigorously
Translate technical findings for the CEO, CFO, and executive team: lead with the decision the analysis supports and keep the method available but secondary

Your profile:
Required Qualifications:

Bachelor’s in statistics, data science, economics, operations research, or a related field
6+ years in data science or advanced analytics, including 3+ owning experiment design and causal measurement for commercial decisions
Expert Python (pandas, NumPy, statsmodels, scikit-learn, XGBoost) and strong SQL
Depth in experimentation (power analysis, constrained randomization, sequential testing, variance reduction) and causal inference (difference-in-differences, synthetic controls, survival analysis)
Experience modeling LTV, retention, and churn into unit economics that finance and investors use
Experience with Databricks or a comparable Spark environment and hands-on use of AI tools such as Claude

Required Skills/Competencies:

Picks the simplest design that answers the question, and says plainly when none can
Willing to call a number indefensible, even when leadership prefers another answer
Designs for real constraints and catches confounded designs before they produce wrong answers
Documents assumptions, versions work, and expects results to reproduce
Explains advanced methods to executives without diluting the conclusion or overstating confidence
A good sense of humor for tight deadlines

Preferences:

Master’s or PhD in a quantitative field
Pricing experimentation or revenue optimization experience (strongly preferred)
Marketing incrementality or geo-based media measurement experience
Experience presenting to executives, boards, or investors
Music or entertainment industry experience

What’s in it for you:
At TouchTunes, your work impacts our customers as part of interesting projects that transform the in-venue entertainment industry. We foster open communication and collaboration across all levels, with approachable leaders that value all voices and empower you to excel and innovate. Our team thrives in an environment where fun meets hard work, and everyone is encouraged to be their authentic selves.
Our Perks and Benefits:

Hybrid Work Environment: Hybrid schedule with 50% work-from-home and in-office time, with the ability to work anywhere in the world for up to 2 months per year.
Financial Wellness: Annual performance bonus, 401k matching, life insurance.
Comprehensive Benefits: Competitive health insurance and disability coverage, a Lifestyle Spending Account, access to telemedicine, and an unlimited sick days policy.
Professional Development: Continuous hands-on learning with access to e-learning platform, tuition reimbursement, and peer mentorship.
Accessibility: An inclusive workplace designed to accommodate people with disabilities.

Salary range: The base salary range for this role is $140,000-175,000 USD.
TouchTunes is the world’s largest in-venue interactive music and entertainment platform, and we’re all about sparking joy and human connection. That moment in a bar where someone at the next table cues the jukebox to play your favorite song? That’s what we do, but we’re also so much more.
Today, our offering goes beyond music: BullShooter soft-tip electronic dartboards are now part of the TouchTunes experience, expanding our footprint in social, in-venue entertainment. We’ve also recently launched a reimagined mobile app, bringing an even more seamless and engaging experience to our users. We’re innovators, strategic thinkers, people making the future possible today, and what a great time to join our team.
Work Requirements: Must be authorized to work in the United States
TouchTunes is an Equal Employment Opportunity / Affirmative Action employer. TouchTunes provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
🌈TouchTunes is a proud ally of QueerTech and DiversityJobs.