Senior Manager, Global Capacity Planning & Supply Orchestration

About Global Supply Planning Function: 

Global Supply Planning plays a critical role in connecting brand strategy, regional commercial demand and supply execution into one integrated plan. The function ensures that demand signals are translated into clear supply requirements, capacity is secured across vendors and countries of origin, and supply risks are proactively managed to protect service, cost and business priorities. Within this function, Global Supply Orchestration connects sourcing, materials, capacity, production and commercial planning into one view — turning supply disruption into a single explanation, a re-optimized plan and a clear decision.

Job Overview:

The Senior Manager, Global Supply Orchestration owns brand supply performance, especially when the plan does not land as expected. The role explains what is behind the gap, what it means commercially, what is being done, and what decision is needed — and drives it to closure.  The role goes beyond reporting supply exceptions. It establishes the underlying cause, connects the related sourcing, materials, capacity, production and planning activity that would otherwise be managed in isolation, and returns one integrated answer with the trade-off and the decision attached. The role connects the forward view across capacity, materials, allocation and the next buy window, giving each partner visibility of the implications beyond their own scope — and turning those connections into cross-functional improvement over time.

Key Responsibilities:

• Own Brand Supply Performance and the Explanation Behind It: Own brand on-time performance outcomes at brand and region level, and the integrated account of cause, commercial impact, corrective action and decision required.

• Resolve Cross-Network Exceptions: Take ownership of issues that cannot be resolved within a single vendor or country of origin, and drive them to a confirmed outcome across COOs, brands, regions and seasons.

• Design and Drive Corrective Actions: Work with Sourcing, Development, Material, Production and Global Supply Planning to shape practical mitigation and hold partners to the agreed recovery.

• Protect Forward Seasons: Translate in-season disruption into implications for future capacity, allocation and the next buy window, and secure the plan adjustments needed to prevent a repeat.

• Act as the Window to Brand and Region: Provide one integrated view of supply performance, risk, mitigation and decision needs to Global Brand Planning and Regional Planning

• Identify Systemic Issues and Drive Cross-Functional Improvement: Analyze recurring exception patterns to surface underlying process, data and capability gaps, and lead the cross-functional initiatives that address them.
• Lead Prioritization and Escalation: Prioritize mitigation on brand, franchise and consumer impact and escalate only what genuinely requires cross-functional decision-making.

Key Competencies:

1. Causal Analysis and Supply Synthesis

• Ability to move from symptom to cause, connecting commercial intent, sourcing decisions, material constraints and capacity reality into one explanation.

• Distinguishes a one-off execution miss from a structural constraint. 

• Communicates context, cause, action, implication and decision as one connected answer.

2. Cross-Network Orchestration

• Ability to resolve supply issues spanning multiple countries of origin, vendors, brands and regions. 

• Strong understanding of end-to-end planning across pre-season, in-season and S&OP cycles.

• Ability to re-optimize plans under constraint while protecting service, cost and priority franchises.

3. Influence Without Authority

• Ability to convene, align and hold accountable partners across Sourcing, Materials, Capacity, Production, Brand and Regional Planning with no reporting relationship.

• Challenges assumptions constructively while maintaining stakeholder trust.

• Builds the personal credibility that allows integrated answer to be accepted and acted on.

4. Forward-Looking Judgment and Systems Improvement

• Converts in-season exceptions into implications for future capacity, allocation, buy windows, process improvements or planning decisions.

• Identifies recurring patterns and traces them to underlying process, data, or capability gaps.

• Frames options and trade-offs with clear service, cost, and commercial consequences, together with an explicit decision request.

• Leads cross-functional improvements and builds adoption of new ways of working.

• Uses planning systems, dashboards, and data tools to improve visibility and decision quality.

5. Composure and Credibility Under Pressure

• Remains composed in escalation, drives alignment toward action, and forces closure on open decisions.

Required Qualifications:

• Proven experience in global or regional supply planning, production planning, sourcing operations, materials planning or supply chain execution.

• Strong understanding of vendor onboarding and ramp-up dynamics, material lead times, capacity constraints, buy execution and delivery performance across countries of origin.

• Demonstrated ability to diagnose root cause across functions and build a clear, evidence-based supply position for senior audiences.

• Track record of delivering outcomes through influence in a matrixed global organization without direct authority.

• Experience leading cross-functional process improvement initiatives with measurable results.

• Strong analytical and executive synthesis skills, with the ability to translate complexity into clear recommendations.

• Experience owning service or on-time performance outcomes end-to-end.

• Comfortable with planning systems, data tools and transformation initiatives such as the Enterprise Planning Transformation project.

• Global scope with cross-time-zone collaboration; travel to vendor and regional locations as required.

R-20261104-0052