Senior Manager of Operations & Supply Chain
Key details
- Location
- United States
- Work style
- Remote
- Level
- Lead / Staff+
- Job type
- Full-time
- Experience
- 4–7 yrs
- Function
- Logistics & Transportation
- Focus area
- other
- Posted
- 18h ago
Skills
About the role
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Senior Manager of Operations & Supply Chain based in the United States.
The Senior Manager of Operations & Supply Chain will play a key role in scaling a fast-growing direct-to-consumer (DTC) business operating across e-commerce, retail, and emerging sales channels. This position combines strategic planning with hands-on operational execution, overseeing the entire supply chain journey from demand forecasting and purchasing to freight coordination and fulfillment. You will build and optimize the processes, financial models, and inventory systems needed to support sustainable business growth. Working closely with manufacturers, suppliers, logistics providers, third-party logistics partners, and internal teams, you will ensure products are available where and when they are needed. This is an exciting opportunity for an analytical and entrepreneurial operations professional who thrives in a dynamic environment and enjoys taking ownership of critical business functions.
Accountabilities
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Own demand forecasting processes and translate business projections into purchase orders, reorder points, and appropriate safety stock requirements.
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Manage purchasing activities with contract manufacturers and suppliers, overseeing purchase orders, production lead times, order tracking, and delivery schedules.
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Coordinate freight brokers and logistics partners, managing shipments from initial booking through final delivery.
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Oversee fulfillment operations with third-party logistics (3PL) providers, ensuring inventory accuracy, efficient warehouse execution, and timely order processing.
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Develop, maintain, and improve financial and operational models to support purchasing decisions, inventory planning, cost management, and supply chain optimization.
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Establish and manage fulfillment rules, workflows, and operational processes across inventory management systems (IMS) and warehouse management systems (WMS).
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Monitor inventory levels, anticipate supply constraints, identify potential disruptions, and proactively implement solutions to maintain product availability.
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Build strong relationships with manufacturers, suppliers, freight partners, and fulfillment providers to ensure reliable operations and effective collaboration.
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Identify opportunities to improve supply chain efficiency, reduce operational costs, streamline workflows, and support the company's continued growth.
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Coordinate with internal stakeholders to align purchasing, inventory, and fulfillment activities with commercial objectives and evolving business needs.
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At least 4 years of professional experience in operations, supply chain management, or fulfillment within a consumer packaged goods (CPG) business.
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Previous experience in the dietary supplements industry is strongly preferred.
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Hands-on expertise in purchasing, demand planning, inventory forecasting, and supplier coordination.
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Strong financial and analytical capabilities, including experience developing forecasts, cost models, inventory projections, and operational analyses.
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Experience working with inventory management systems (IMS) and warehouse management systems (WMS), including managing inventory and fulfillment workflows.
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Understanding of supply chain operations, including contract manufacturing, procurement, freight coordination, warehousing, and distribution.
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Excellent organizational and time-management skills, with strong attention to detail and the ability to manage multiple priorities simultaneously.
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Proactive and ownership-driven mindset, with the ability to anticipate operational challenges, solve problems independently, and maintain momentum without constant supervision.
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Strong communication and collaboration skills, particularly when coordinating with external suppliers, logistics partners, and internal stakeholders.
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Requirements
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