Senior Product Manager

At Loftware, It’s all right there — the scale, the expertise, and the opportunity to grow your career in a business-critical industry.

Job Title: Senior Product Manager

Possible locations:  

• Reading, United Kingdom (hybrid or remote)

Please note: Visa sponsorship is not available for this role. 

This role is about owning a product end-to-end and ensuring it succeeds in the market. As Senior Product Manager, you'll take full ownership of a product — its strategy, backlog, and commercial performance — and see it through from first customer insight to measurable business results. If you're energized by setting multi-quarter direction, leading through influence, and being accountable for outcomes rather than just delivery, this is built for you.

As a Senior Product Manager, you'll own a full product across multiple teams with minimal oversight — setting its multi-quarter strategy, leading discovery, roadmap, and delivery, and answering for adoption, retention, and commercial performance. This is an individual contributor role for someone who wants to lead cross-team work through influence rather than authority and mentor less experienced product managers along the way.

You'll be the internal and external authority on your customers' user job tasks, and a credible partner to Engineering, Design, Product Marketing, Customer Success, and Sales — turning customer insight into product decisions and business cases that teams can rally behind.

The compensation range for this role is £105k - £140k per year, based on a full-time schedule. 

This range reflects what we reasonably expect to pay for this position. Where an offer falls within the range depends on factors including: relevant experience, skills, qualifications, and work location.

Key Responsibilities

Product Strategy & Vision 

• Own the end-to-end backlog, strategy, and commercial performance of a full product, working across teams with minimal oversight.

• Set multi-quarter product strategy and represent it in company roadmap reviews.

• Balance customer needs, business outcomes, and technical feasibility in all decisions, arbitrating architecture trade-offs in higher-complexity domains.

• Act as the internal and external authority on customer user job tasks for the product area.

Customer & Market Leadership

• Deeply understand customer workflows, pain points, and desired outcomes.

• Set the discovery and experimentation standard for the product, running structured tests to de-risk significant bets.

• Define the metric tree for the product and make evidence-based kill/continue decisions.

• Shape competitive positioning with Product Marketing, and represent the voice of the customer in cross-functional forums.

Execution & Delivery 

• Lead discovery, roadmap, and delivery for higher-complexity domains — owning product outcomes such as adoption, retention, and delivery of the committed roadmap, not just the launch.

• Partner with Engineering leadership on architecture, build-vs-buy decisions, scalability, and technical-debt trade-offs.

• Establish the standards, RACI, and technical governance that others follow, and resolve cross-team dependencies and risks without escalation.

• Own the platform, API, and integration strategy for the product, and advise Sales and Customer Success on regulated-industry edge cases.

Influence & Collaboration 

• Lead through influence, without formal authority, across Engineering, Product Marketing, Customer Success, Design, Sales, Support, and Services.

• Influence cross-team priorities, dependencies, and sequencing.

• Mentor less experienced product managers and act as a trusted partner to Engineering leadership.

Outcomes & Accountability 

• Own the P&L-relevant levers for the product: pricing, packaging, attach rate, and renewal risk.

• Build and defend investment business cases with credible revenue, cost, and TCO assumptions.

• Define and track success using clear metrics (customer adoption, retention, business impact, quality), and own decisions and outcomes for the product.

Qualifications

Required

• 8+ years of related experience in Product Management with a Bachelor's degree; or 6+ years with a Master's degree; or a PhD with 3+ years of experience; or equivalent experience.

• Proven ability to own a full product end to end — backlog, strategy, and commercial performance — across teams with minimal oversight.

• Strong strategic thinking, with the judgment to set multi-quarter strategy and resolve complex issues involving many variable factors.

• Exceptional written and verbal communication skills, including building and defending investment business cases.

• Demonstrated ability to lead without formal authority, influencing cross-team priorities and dependencies.

• Strong analytical skills and data-informed decision making, including defining metric trees and running structured experiments.

Preferred

• Experience in SaaS, cloud platforms, or enterprise software.

• Experience in Supply Chain.

• Experience working with global teams and customers.

Success Metrics 

• Measurable product outcomes: adoption, retention, and delivery of the committed roadmap.

• Clear multi-quarter product strategy, represented and endorsed in company roadmap reviews.

• Cross-team dependencies and risks resolved without escalation, with strong cross-functional alignment.

• Healthy commercial performance of the product: pricing, packaging, attach rate, and renewal risk.

• Evidence-based investment decisions and growing product management capability among the people you mentor.

Why Join Us? 

• Working for the undisputed global leader in a business-critical industry offers unparalleled possibilities.

• Our team is made up of the most talented, curious, and inspiring people in their fields, each bringing something unique to the table.

• We use the power of the global team.

• We set you up for success. We offer comprehensive training to all employees and place an emphasis on employee development.

We Win with Inclusion 

At Loftware, inclusion, diversity, and belonging are paramount to our success and our culture. We are an equal opportunities employer. This means we are committed to recruiting qualified applicants regardless of race, color, religion, age, sex, gender, national origin, disability, or protected veteran status. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. 

About us 

We make the Supply Chain work 

At Loftware, our end-to-end cloud-based labeling platform helps businesses of all sizes manage labeling across their operations and supply chain, and our solutions are used to print over 51 billion labels every year. With over 500 industry experts and 1,000 global partners, Loftware maintains a global presence with offices in the US, UK, Germany, Slovenia, China, and Singapore making us a trusted partner for companies in automotive, chemicals, clinical trials, consumer products, electronics, food & beverage, manufacturing, medical device, pharmaceuticals, retail/apparel, and more. 

More about us: About Loftware | Global Leader in Enterprise Labeling & Packaging