Senior Product Manager

Job Description:

Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts’ comprehensive portfolio, including the CareLogic®, Credible™, and InSync® platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients.  Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions.

If you want to work inside an atmosphere where innovation has purpose, and your ambition works to support our customers and those they serve, please apply today!

Summary of the Product Manager
The Senior Product Manager is the person who is the 'go to' for all team members, including Senior Management. They will lead initiatives that are very large, including interdepartmental concerns.

Responsibilities for the Senior Product Manager

• Identifies market problems and definition
• Sets strategy and plan for achieving distinctive competencies for their respective areas
• Leads overall GTM strategy
• Writes epics for their products
• Works in the market with customers, leading sprint reviews and gathers feedback.
• Manages the entire product line life cycle from sunsetting legacy products to prototyping and testing new features/products and ideas.
• Acts as internal consultant to internal teams to identify minimum requirements for compliance when regulations are vague
• Assists various departments by sharing information regarding product compliance
• Provides solutions to issues in creative and effective ways
• Directs the application of existing principles and guides development of new policies and ideas
• Determines methods and procedures on new assignments
• Exercises judgment in selecting methods, evaluating, adapting of complex techniques and evaluation criteria for obtaining results
• Work is reviewed upon completion and is consistent with departmental objectives

Qualifications of the Senior Product Manager

• Bachelor's Degree or equivalency required; experience in lieu of degree is acceptable
• Min of 8 years hands one experience in product management, leading product initiatives
• Industry knowledge is required
• Pragmatic Institute / Pragmatic Marketing certified preferred
• Tech savvy and passionate about building products
• Track record of using qualitative and quantitative data to prioritize and drive decision-making.
• Proficient in productivity applications such as Microsoft Office; comfortable using collaboration and CRM tools such as Slack, JIRA, Aha and/or Salesforce
• Metrics-driven: Strong analytical and synthesis skills are a must, including the ability to absorb and process large amounts of data into actionable information
• Experience with best practice agile scrum development and lean startup principles

Knowledge, Skills, and Abilities of the Senior Product Manager

• Has a keen understanding of the financial aspects of product management
• Knows why we are winning and losing in the market, and drive changes to our product and processes to create improvement.
• Exhibits advanced wide-ranging experience, using in-depth professional knowledge, acumen, concepts and company objectives to develop, resolve complex models and procedures
• Keeps a finger on the pulse of our competition and develop strategies and tactics to improve our competitive position.
• Understands and works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors
• Understands the interrelationships of different disciplines
• Curious and comfortable holding professional conversations with our target buyers and users
• Must be a strong writer and public speaker in front of large, senior groups
• Networks with key contacts outside own area of expertise
• Adapts style and uses persuasion in delivering messages that relate to the wider firm business.
• Frequently advises others on complex matters
• May be accountable through team for delivery of tactical business targets

Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.