SENIOR PROPERTY MANAGER

Description

We are seeking an experienced Senior Property Manager with strong HUD and affordable housing expertise to oversee day-to-day operations, ensure regulatory compliance, and lead a high-performing team in providing exceptional living experiences for our residents.

Responsibilities

Leadership & Operations:

• Oversee daily property operations, supervising leasing, maintenance, and administrative staff.
• Ensure adherence to company policies, HUD guidelines, and Fair Housing standards.
• Contribute to the development, coaching, and growth of on-site team members.

HUD & Compliance:

• Maintain full compliance with HUD, Fair Housing, and all federal, state, and local housing regulations.
• Manage certifications, annual recertifications, inspections, audits, and reporting (MOR and REAC).
• Stay informed of changing HUD policies and implement compliance updates promptly.

Financial Management:

• Prepare and monitor property budgets, review financial statements, and ensure budget compliance.
• Oversee rent collections, account delinquencies, and vendor payments.
• Confirm delinquent accounts are processed and sent to the landlord’s attorney when appropriate.
• Evaluate income and expenses, identify financial trends, and recommend growth opportunities.

Resident Relations:

• Build and maintain strong resident relationships through responsive communication and service.
• Address and resolve resident concerns promptly to ensure high satisfaction and retention.

Property Maintenance:

• Collaborate with maintenance teams to coordinate repairs and upkeep.
• Conduct regular inspections to maintain property integrity, safety, and curb appeal.
• Ensure timely completion of work orders and capital projects.

Leasing & Marketing:

• Oversee the leasing process, including applicant screening, renewals, and marketing initiatives.
• Develop and implement strategies to maintain high occupancy rates and attract qualified residents.

Reporting & Performance:

• Prepare accurate management and performance reports for ownership and corporate leadership.
• Maintain detailed documentation to support compliance and operational transparency.

Emergency Response:

• Respond to after-hours emergencies as needed and coordinate appropriate follow-up actions.

Benefits:

• Competitive wages within the industry.
• Health, dental, and vision benefits.
• Life insurance and AD&D
• AFLAC
• 401(k) and 401(k) Roth
• Allyhealth Tele-Medicine
• Flexible Spending Accounts
• Paid Holidays and PTO Time
• Training and professional development opportunities.
• Positive and inclusive work environment.
• Opportunities for career advancement within the company.

Hyde Park West is an Equal Opportunity Employer

Requirements

Requirements:

• Strong knowledge of HUD regulations, Fair Housing laws, and compliance systems (EIV, TRACS, REAC).
• Proven leadership and supervisory skills with experience managing on-site teams.
• Excellent organizational, communication, and problem-solving abilities.
• Minimum 5 years of property management experience, including 2+ years in HUD or affordable housing.
• Proficiency in property management software
• Certifications such as Certified Occupancy Specialist (COS), Blended Occupancy Specialist (BOS), or equivalent preferred.