Senior Technical Product Manager, Integrations

Accountabilities

• Develop and maintain in-depth knowledge of the product's technical capabilities, particularly in relation to existing and prospective third-party marketing technology integrations.

• Define, conceptualize, develop, and launch high-quality integrations in close collaboration with engineering teams and commercial stakeholders.

• Drive integration adoption and business performance, using key metrics such as adoption rates and bookings to measure success and guide product decisions.

• Build and maintain strong relationships with third-party messaging and technology partners, engaging with both technical teams and business development stakeholders.

• Collaborate with partnership teams to manage the integration pipeline, identify new opportunities, and establish a strategic integration roadmap.

• Translate customer and partner needs into clear product requirements, writing product pitches, product requirement documents (PRDs), and user stories that define objectives, functionality, and success criteria.

• Manage product backlogs, prioritize features and enhancements, and coordinate sprint planning to ensure efficient development and delivery.

• Monitor internal product updates and external partner releases to anticipate changes that may affect existing or planned integrations, ensuring timely implementation of necessary improvements.

• Act as a strong customer advocate throughout the product development lifecycle, ensuring that integration decisions consistently address customer needs and deliver meaningful value.

• Work across engineering, partnerships, sales, and customer experience teams to maintain alignment and ensure successful product launches and ongoing adoption.

Requirements:

• At least 5 years of product management experience, ideally in technical product management, working closely with engineering, design, and cross-functional teams such as sales, partnerships, and customer experience.

• Proven ability to manage complex product initiatives, balancing immediate business opportunities with long-term strategic priorities.

• Comfortable reviewing and interpreting API documentation, with the ability to assess technical capabilities and translate them into practical integration requirements and expected functionality.

• Strong technical aptitude and the ability to understand complex software products, become a subject matter expert, and communicate technical concepts effectively.

• Excellent communication skills, with the ability to adapt messaging and explanations for both technical and non-technical audiences.

• Strong analytical and problem-solving abilities, using qualitative insights and quantitative data to evaluate opportunities, prioritize initiatives, measure performance, and support decision-making.

• Demonstrated experience collaborating with engineering teams to define requirements, manage product backlogs, prioritize features, and deliver successful product releases.

• Proficiency in marketing technology ecosystems, particularly messaging platforms and Communications Platforms as a Service (CPaaS).

• Ability to build productive relationships with external technology partners and internal stakeholders, facilitating alignment and driving initiatives forward.

• Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-moving environment.

• Customer-focused mindset, with a commitment to understanding user needs and delivering solutions that improve customer experiences.

• Nice to have: Experience in advertising technology (AdTech) or related marketing technology ecosystems.

Benefits:

• Competitive annual base salary ranging from $145,000 to $185,000, depending on relevant knowledge, skills, and professional experience.

• Potential additional bonus, depending on the position ultimately offered.

• Comprehensive medical, financial, and other employee benefits.

• Remote working opportunity within the United States.

• Opportunity to work on innovative AI-powered content personalization and marketing technology solutions.

• Collaboration with experienced engineering, product, partnerships, sales, and customer experience professionals.

• Opportunity to develop strategic integrations with leading email, mobile, and messaging technology platforms.

• Inclusive and diverse working environment that values different perspectives, backgrounds, and experiences.

• Equal opportunity employer committed to creating a workplace where all employees can thrive and contribute to their full potential.