Senior Vice President, Product & Operations

The SVP, Product & Operations is the senior leader accountable for what we build, how we prioritize it, and day to day business operations. You'll set product direction across the portfolio and own the operating machine that delivers it. The SVP owns the product vision, portfolio priorities and business outcomes—the “what and why”—and partners with Learfield Engineering on architecture, capacity, technical execution and delivery commitments.

What you'll own

Product

• Portfolio product strategy and roadmap that serves partners at every level, from Power 4 through the high school base.

• The priorities driving the business right now: mobile app transformation, authenticated user data and engagement, and NIL integrations and experiential hooks.

• The data layer that turns authenticated user data into personalized content — serving each fan the content most relevant to them and giving partners a clear read on what's driving engagement.

• Product collaboration at the earliest stage with partner development, intelligence, and monetization, so what we build reflects what partners and sponsors need.

• Product contribution to the advertising and sponsorship growth engine.

Operations

• This role also oversees Business Operations, which includes a strong, established team across Client Support, PMO, and Product Operations.  Oversight includes ensuring that gameday operations are providing our partners with the highest level of streamlined event support throughout the season.

• In addition, Business Operations is responsible for creating a tight loop between what partners request and what we build — the vision to distill school requests and on-the-ground needs into product.

What success looks like in year one

• Roadmap and governance: A single prioritized product roadmap, tied to business outcomes and available engineering capacity.

• Delivery: Improved forecast accuracy, release predictability, quality and accountability.

• Product adoption: Increased adoption and engagement across mobile, authenticated user and personalization capabilities.

• Partner outcomes: Stronger satisfaction (NPS), retention, platform feature adoption and service performance.

• Monetization: improved advertising and sponsorship engine through product enhancements.

• Organization: Clear roles, strong leaders, effective operating cadences and improved team engagement.

Who you are

Required:

• A senior product leader with 15+ years of experience, including senior leadership, in a SaaS or platform business — with a track record of owning both product and the operating functions around it.

• Demonstrated experience building and maintaining high-traffic, consumer-facing digital products.

• Someone who has driven product delivery in a matrixed environment, influencing engineering and cross-functional teams through credibility.

Preferred:

• Experienced scaling and defending a substantial customer portfolio, ideally in a private-equity-backed or high-growth context.

• Fluent in monetization — advertising, sponsorship, and platform revenue — alongside product delivery.

• A sports, media, or fan-engagement background.

How you lead

• You lead with empathy and clarity—respecting the expertise and hard work of a Product and Operations team that supports 1,600 partners, while connecting their day-to-day work to a shared product vision, partner needs, and strategic priorities

• Direct and accountable, and you extend that to your team — you build a culture where problems get raised early, not managed quietly.

• You empower strong leaders under you rather than working around them.

• You're comfortable being candid about what's broken and then moving people toward the fix.

• You earn trust across a complex set of stakeholders — with the top priority being internal teams.  Other stakeholders include Learfield partners, athletic department leaders, and sports property executives — through demonstrated accountability.

Learfield offers a full spectrum of benefits for eligible employees including Medical, Dental, Vision, Health Savings Account, Life Insurance and Other Insurance Plans, Flexible Paid Time Off (minimum 10+ days annually), including Parental Leave, 20 Paid Holidays, 401(k) + Match, and Short/Long Term Disability. Leave benefits are consistent with state and local laws, including the Colorado Health Families and Workplaces Act.

Learfield is an Equal Opportunity Employer. We provide equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.