Service Manager

Heavy Duty Tire

Tampa, FL, United States2w ago

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Key details

Location
Tampa, FL, United States
Work style
Onsite
Level
Senior
Job type
Full-time
Function
Operations & Strategy
Focus area
other
Posted
2w ago

Skills

customer serviceexcelmicrosoft officemicrosoft wordoutlookupselling

About the role

We are currently looking for a Service Manager for our Commercial Tire Facility in Ft. Myers.  The ideal candidate will have strong organizational skills and the ability to effectively multitask in a fast-paced environment with a successful history of in-person sales along with working knowledge of tires and the tire industry. 

 

This entry-level sales position within our rapidly growing company offers excellent growth opportunities. 

 

Job responsibilities:

 

  • Greeting and making a connection with customers visiting the location
  • Answering phone inquiries
  • Building rapport with customers promoting trust and brand loyalty
  • Answering customer questions and offering options to buy based on the customer’s needs
  • Preparing sales quotes
  • Selling/Upselling tires and service to customers in-person, electronically and over the phone
  • Follow up on, research and generate new leads please remove
  • Drive company sales initiatives
  • Manage service dept, Manage truck maintenance and upkeep
  • Manage service techs/ hours worked

 

Preferred skills:

 

  • Excellent communication skills both verbal and written
  • Strong listening skills
  • Basic computer skills
  • Ability to work in various MS Office Applications including, Word, Excel & Outlook
  • Experience with Tire Guru is a plus
  • Exceptional customer service skills
  • Strong organizational skills and the ability to effectively multitask in a fast-paced environment
  • Commercial/ OTR tire experience preferred

 

Benefits:

 

  • 401(k)
  • Life Insurance
  • Health Insurance
  • Paid vacations and holidays
  • Uniforms provided

 

Schedule:

 

  • Monday through Friday 8:00am – 5:00pm
  • Some Saturdays required
  • After hours service calls dispatch

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