Service Technician, Residential
Key details
- Location
- Windsor, ON, Canada
- Work style
- Onsite
- Level
- Senior
- Experience
- 5–8 yrs
- Function
- Skilled trades & Manufacturing
- Focus area
- other
- Posted
- 17h ago
Skills
customer servicehvac
About the role
Job Title: HVAC Service Technician, Residential
Reporting To: Field Manager
Department: Home Services OperationsLocation: Tecumseh
File Number: 3783
Rate of Pay: Pay Rates as defined in the Collective Agreement
Hours: 40 hours per week – Rotational shift
Complete diagnostic, repair, and maintenance of equipment for home service. A key customer interface and revenue-generator for the business.
Responsibilities:
Accountable for delivering high levels of customer service excellence.
Responsible for sustaining high customer satisfaction levels in our Home Services Operations group.
Responsible for completing in an effective and efficient manner all diagnostic and repair work to company standards and in keeping with our value proposition.
Responsible for providing the best advice to customers on repairing or replacing existing equipment
Responsible for promoting Enercare Home Services products and services.
Responsible for ensuring all tools and equipment used are in good and safe working order.
Responsible for keeping the vehicle clean and neat, inside and out, in keeping with the company’s professional image.
Responsible for keeping the vehicle stocked with all materials necessary to perform daily duties.
Qualifications:
Must have a valid Gas Fitter 2 or Gas Fitter 1 license
Must have a valid 313D Air Conditioning license
Must have CFC Permit (ozone depletion)
Must have a valid driver's license with a clean driver's abstract maintained
Must have a minimum of 5 years of recent relevant HVAC industry field experience
Must be physically able to perform heavy lifting as per the Physical Demands Analysis (to be provided)
Must have the ability to operate all necessary tools and equipment related to servicing HVAC equipment
Demonstrated mechanical aptitude
Proven commitment to the delivery of customer-focused service.
Excellent written and verbal communications
Exceptional interpersonal skills
Able to work with minimal supervision
Results-oriented, achieving high levels of individual and team performance.
This position applies to UNIFOR Local 975.
Reporting To: Field Manager
Department: Home Services OperationsLocation: Tecumseh
File Number: 3783
Rate of Pay: Pay Rates as defined in the Collective Agreement
Hours: 40 hours per week – Rotational shift
Complete diagnostic, repair, and maintenance of equipment for home service. A key customer interface and revenue-generator for the business.
Responsibilities:
Accountable for delivering high levels of customer service excellence.
Responsible for sustaining high customer satisfaction levels in our Home Services Operations group.
Responsible for completing in an effective and efficient manner all diagnostic and repair work to company standards and in keeping with our value proposition.
Responsible for providing the best advice to customers on repairing or replacing existing equipment
Responsible for promoting Enercare Home Services products and services.
Responsible for ensuring all tools and equipment used are in good and safe working order.
Responsible for keeping the vehicle clean and neat, inside and out, in keeping with the company’s professional image.
Responsible for keeping the vehicle stocked with all materials necessary to perform daily duties.
Qualifications:
Must have a valid Gas Fitter 2 or Gas Fitter 1 license
Must have a valid 313D Air Conditioning license
Must have CFC Permit (ozone depletion)
Must have a valid driver's license with a clean driver's abstract maintained
Must have a minimum of 5 years of recent relevant HVAC industry field experience
Must be physically able to perform heavy lifting as per the Physical Demands Analysis (to be provided)
Must have the ability to operate all necessary tools and equipment related to servicing HVAC equipment
Demonstrated mechanical aptitude
Proven commitment to the delivery of customer-focused service.
Excellent written and verbal communications
Exceptional interpersonal skills
Able to work with minimal supervision
Results-oriented, achieving high levels of individual and team performance.
This position applies to UNIFOR Local 975.
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