Servicing Associate - Documentation

The Documentation Department is responsible for the safe keeping and accuracy of mortgage loan documents. A Documentation Servicing Associate's primary responsibilities are reviewing mortgage loan documents for complete and accurate information and to ensure compliance with internal policies and/or external regulations.

Additional responsibilities include:

1. Review Mortgage loan documents for complete and accurate information and to ensure compliance with internal policies and/or external regulations.

2. Facilitate the creation, recording and resolution of mortgage loan documents by preparing new documents, preparing corrective documents and/or working with 3rd parties for resolution.

3. Develop and maintain good working relationships with important vendors and other external parties that interact with Midland such as attorneys, title companies, recording jurisdictions, and other mortgage servicers.

4. Provide support to co-workers by researching issues and responding to inquires with detailed explanations and comprehensive solutions.

5. Assist with projects and performing other relevant duties as required.

Position Requirements

Candidates must possess at least one year relevant experience working with detailed documents, to include researching issues, ensuring compliance and preparing curative documents, to be considered. Preference will be given to those with prior mortgage servicing or title experience.

Additional requirements include:

• • Working knowledge of Microsoft Office Suite, specifically Word and Excel
  • Experience with Adobe Acrobat
  • Professional verbal and written communication skills
  • Effective time management skills and ability to meet deadlines
  • Self-motivation to accomplish high volume of work
  • Ability to work independently and also in a team environment to achieve department goals
  • Exceptional attention to detail and sound decision making
  • Flexibility to multi-task in order to meet deadlines
  • Good organizational skills