Shift Supervisor - Burger King

Onvo

Mountain Top, PA, United StatesYesterday

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Key details

Location
Mountain Top, PA, United States
Work style
Onsite
Level
Senior
Job type
Part-time
Function
Operations & Strategy
Focus area
other
Posted
Yesterday

Skills

cash handlingcash managementcustomer servicefood preparationfood safetyinventory management

About the role

Job Description:


The Shift Supervisor at Burger King, is responsible for overseeing daily operations during their assigned shift, ensuring a positive customer experience.


Responsibilities:
* Supervise and train team members on Burger King's operational standards, policies, and procedures, including food preparation, safety, and customer service.
* Manage cash handling procedures, including opening and closing registers, conducting end-of-shift reconciliations, and preparing deposits.
* Ensure compliance with all food safety and sanitation regulations, maintaining a clean and organized restaurant environment.
* Monitor inventory levels, place orders, and receive deliveries to maintain adequate stock of ingredients and supplies.
* Address customer inquiries, resolve complaints, and ensure a high level of customer satisfaction.
* Delegate tasks and responsibilities to team members, ensuring all duties are completed efficiently and effectively.
* Assist in scheduling team members to ensure appropriate staffing levels for each shift.
* Troubleshoot operational issues and make immediate decisions to maintain smooth workflow.
* Uphold Onvo's commitment to quality service and operational standards.

Job Qualifications
* Strong leadership and communication skills, with the ability to motivate and train a team.
* Excellent customer service skills and a positive attitude.
* Ability to work a flexible schedule, including evenings, weekends, and holidays.
* Proficiency in basic math and cash handling.
* Ability to stand for extended periods and lift up to 25 pounds.
* Knowledge of food safety regulations and practices.

Disclaimer:

The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice. 

Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

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