Slots Technician

Responsibilities:

• Troubleshoot and repair any and all related equipment including all circuit boards without assistance.
• Responsible for the initial set-up and check-out of new machines of all types, ensures the machines are in proper working condition.
• Perform repairs and preventative maintenance of all slot machines and other technical equipment or operations-related equipment, including cleaning machines and overhauls.
• Answer all customer service calls in an expeditious manner and notify proper personnel to service customer unable to address the problem.
• Observe all video lottery regulations and company policies and procedures.
• Maintain the integrity of the operations and related equipment and secure all company assets and property at all times.
• Responsible for the security of keys, radio, and data system cards during assigned shift.
• Responsible for completing all regulatory and company operational logs/forms correctly; including repair logs, M.E.A.L. logs, and daily logs.
• Work with Lead Gaming Technician and Slot Ambassadors to ensure video lottery terminals, and gaming-related equipment are in proper working order and all customer needs are satisfied.
• Perform renovations or changes to the slot gaming area.
• Tag repairable parts noting appropriate information.
• Advise Lead Gaming Technician in developing / teaching advanced electronic repairs.
• Exceed guest expectations by providing a great entertainment experience with friendly, courteous and timely service
• Act in a professional manner towards guests and all employees at all times.
• Works safely, following all established safety rules and regulations
• Communicates effectively with co-workers, supervisors and guests
• Follows all relevant policies and procedures
• Performs other duties as assigned.

Work Environment:

• Must be available to work weekends, holidays, and nights as scheduled

Additional Benefits:

• Enjoy 30 consecutive days of free rides for new hires with DART and earn reimbursements via Delaware Commute Solutions

Starting Compensation:

• $22.00/hr

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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