Special Events Crew

Position Summary:
The Special Event Crew is a seasonal position that assists in providing amazing experiences for guests during special events. The successful Special Event Assistant aids Servers/Cook's in the prompt delivery and removal of food and beverage items, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline

Duties and Responsibilities:


Provide exceptional hospitality to guests


Provide guests with water, coffee, tea, and bread service throughout the meal.


Bus used and unneeded dishes and glassware from guests’ tables to galley.


Scrape and stack dirty dishes and carry dishes and other tableware to the galley for cleaning.


Maintain the cleanliness and safety of all common areas and service stations; clean up spilled food, drink, and broken dishes and remove empty bottles and trash.


Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture.


Maintain uniform and personal grooming in compliance with appearance standards.


Maintains accurate rotation of food to ensure top quality and freshness.


Responsible for reading and understanding ticketing system to deliver food and/or drink to the proper location.


Additional job duties as assigned.





Requirements & Qualifications:


Must be at least eighteen (18) years of age.


Must be able to effectively understand and convey written and verbal information to guests and coworkers.


Must model the Company's Respect Service System.


Will work for extended periods of time without sitting.


Required to lift furniture and other heavy items.


Handle and move items efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds


Flexible work schedule (nights, weekends and holidays)


Physical Requirements

Ability to work onboard a moving vessel in varying weather and sea conditions, including maintaining balance and stability while underway.
Ability to stand and walk for extended periods, frequently throughout a shift.
Ability to navigate stairs, ladders, narrow passageways, and confined spaces commonly found onboard vessels.
Ability to lift, carry, push, and pull supplies, equipment, and inventory weighing up to 40 pounds independently.
Ability to bend, stoop, kneel, crouch, reach overhead, and perform repetitive motions as required in food service and hospitality operations.
Ability to respond quickly and effectively during normal operations, guest service situations, and emergency procedures.
Ability to safely work in a fast-paced environment with exposure to moving equipment, wet surfaces, temperature variations, and moderate noise levels.
Ability to visually inspect service areas, food presentation, cleanliness standards, and safety conditions.
Ability to communicate effectively with guests, crew members, and management in person and via radio or other communication devices.
Successfully complete vessel-specific safety and emergency training.
Ability to work flexible schedules, including evenings, weekends, holidays, and extended shifts as operational needs require.

Work Environment

Work is performed primarily onboard a Coast Guard-inspected passenger vessel, with duties split between dining, service, storage, galley-adjacent, and administrative areas.
Position requires regular movement throughout multiple decks and may involve occasional exposure to outdoor marine environments, including heat, humidity, rain, wind, and sunlight.
Must be able to safely perform duties while the vessel is docked or underway.