Specialist, Housing Support Level I

Housing Support Specialist
About the Role
Are you someone who love making a difference within the community handling navigating, housing, and care coordination? This role could be just for you!

What You’ll Do
Housing Stabilization & Tenancy Support

Provide time-limited, skill-building supports that promote independence and long-term housing stability
Assist individuals with the housing search and application process
Support move-in readiness, including identifying and securing resources for moving and start-up expenses
Ensure living environments are safe and appropriate prior to move-in
Help individuals develop and maintain positive relationships with landlords and property managers
Provide education on tenant rights, responsibilities, and lease compliance
Identify and address behaviors that may jeopardize housing, such as late rent payments or lease violations

Assessment & Service Planning

Conduct screenings and comprehensive housing assessments to identify needs, preferences, and barriers to successful tenancy
Develop and maintain person-centered Home Stabilization Service Plans in collaboration with the individual and care team
Incorporate goals related to housing stability, health, behavioral health, employment or income, and social connectedness
Regularly review and update service and crisis plans to reflect current needs and barriers

Care Coordination & Resource Navigation

Coordinate care with healthcare, behavioral health, and social service providers
Facilitate referrals and connections to services that support housing stability and overall well-being
Participate in case conferencing to align care plans, monitor progress, and reduce duplication of services
Identify service gaps and advocate for appropriate supports

Documentation & Systems Management

Maintain accurate and timely documentation of assessments, service plans, and care coordination activities
Document all providers involved in care, including their roles and contact information
Utilize HMIS and other systems to support service tracking, information sharing, and coordination

Professional & Organizational Responsibilities

Attend and actively participate in internal and external meetings
Maintain compliance with HIPAA, OSHA, and organizational policies and procedures
Promote effective communication with supervisors, colleagues, and external partners
Engage in ongoing professional development and training
Support operational efficiency and continuous improvement efforts


What We’re Looking For


High School Diploma or equivalent
Experience- One (1) year case management experience
Knowledge of principles, methods, and procedures of services included under Home Stabilization Services meant to support the beneficiary’s ability to obtain and maintain residence in independent community settings
Job knowledge - broad knowledge base of relevant professional, technical and clinical information across assigned departments
Experience in community health setting, public health setting, population health management, chronic disease management, community case management
Proven success in handling difficult conversations with all levels of staff
Ability to effectively communicate, work collaboratively with patients , care team and external community agencies
Professionalism, self starter, autonomous, leader, training skills, customer service oriented, problem solver
Exceptional oral and written skills with proficiency in all applicable medical terminology
Demonstrated commitment to patient-centered, high-quality care for diverse and underserved populations; an authentic passion for health equity and community health. Approaches every patient interaction with compassion, cultural humility, and a genuine investment in their well-being — consistent with Thundermist Health Center’s mission to provide exceptional care

Schedule & Locations
We are hiring full-time for this position. You'll be scheduled during normal hours of operation, which may include evenings and weekends. Occasional unscheduled overtime may occur.
Benefits at Thundermist Health Center
Full-Time Employees Working 40+ Hours/Week

Health, Dental, and Vision Insurance
Life Insurance ($75,000) and Long-Term Disability — at no cost
Flexible Spending Accounts (Health FSA up to $3,300 / Dependent Care FSA up to $5,000)
Retirement Plan with 1:1 employer match up to 4%
Critical Illness, Accident Insurance, and Hospital Indemnity
Wellness Reimbursement up to $200/year
PTO starting at 22 days, increasing with tenure, plus 6 paid holidays

Work Environment
You will be meeting with patients in the community, at their home, in the hospital, or other community settings.
Flexibility to travel within Rhode Island to meet the needs of the patient.
May require climbing several flights of stairs.
General office environment: manual dexterity needed for keyboard work, writing and phone calls.
Our Values
Everything we do at Thundermist is guided by five core values: Integrity, Innovation, Excellence, Community, and Caring. If those resonate with you, you’ll feel at home here.



Ready to join a team that truly cares?
Apply today.
Thundermist Health Center is an equal opportunity employer.
We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex,
national origin, disability status, genetics, protected veteran status, sexual orientation,
gender identity or expression, or any other characteristic protected by federal, state, or local laws.