Specialist Investigations, Risk Management

We are hiring a Specialist Investigations, Risk Management!




Reporting To:


Manager, Risk Management




Full-Time/Part- Time:


Full-time




Posting Date:


November 5, 2026




Closing Date:


December 4, 2026




Salary Range:


$55,000-$70,000




Hours of Work:


8:30 a.m. – 5:00 p.m.




Grade:
Office Location:


8.6
Toronto, ON
Great location! Steps away from the main public transit station




What we offer:


Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities!
*Eligibility for benefits is dependent on the terms of employment






The Opportunity
The Investigations Specialist is responsible and accountable for conducting a variety of due diligence reviews.

How you will contribute:

Responsible for reviewing daily reports that identify potential fraud and notify the underwriting department when enhanced due diligence (EDD) is required within SLAs.
Responding for daily broker on-boarding reviews and ongoing monthly monitoring and quality assessments
Appraiser reviews and quality assessments, including the maintenance of the internal and external approved appraiser list
Investigating, evaluating, and maintaining data concerning suspected fraud applications and closed mortgages.
Lead complex fraud investigations involving external parties.
When potential risk to the Company is identified, communicate findings to Sr. Management in a concise manner
Writing summary reports for internal and external partners
Manage all incoming inquiries in the Quality Assurance mailbox within specified turnaround times
Interact with internal and external partners, disseminating and evaluating information and tips received in order to assess the potential risk to FN, prioritize investigations when required
Supports regulatory examinations, audits, legal proceedings, and production orders by providing investigative findings and documentation.
Create and present fraud training to all underwriting staff
Review and perform enhanced due diligence on fraud alerts
Investigating and maintaining data concerning suspected on commercial mortgages
Coaches and mentors underwriting and operational teams on fraud identification, red flags, investigative techniques, and risk mitigation strategies.
Develops, enhances, and tests fraud detection rules, monitoring reports, and investigative workflows to improve operational effectiveness and fraud prevention capabilities
Tests fraud detection rules, monitoring reports, and investigative workflows to improve operational effectiveness and fraud prevention capabilities.
Adheres to policies/procedures to ensure AML requirements are met, when applicable
Other duties and projects as assigned.


The experience you need:

Must understand the end to end mortgage application process and general credit adjudication/underwriting knowledge
Strong verbal communication skills
Strong written communication skills required. Must have the ability to summarize complex data in writing.
Attention to detail
Demonstrated ability to provide clear and detailed explanation and analysis
Must have the ability to multitask and prioritize extremely high volumes with tight deadlines.
Must have the ability the assess risk and make critical decisions quickly with little oversight


Working Environment and Physical Demands Analysis:

Office environment
Periods of high volume with tight timelines
Long periods of stationary position/sitting
Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
Long periods of time in viewing a computer screen
Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.


Why join First National?

Competitive Compensation
Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
Extensive training programs to set our employees up for success
Modern office environment conducive to collaboration
Supportive teamwork culture
Opportunities to give back to the communities and work through events focused on a variety of charities
Ongoing social events throughout the year


The team you’ll join:
Founded in 1988, First National is one of Canada’s largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada’s largest commercial mortgage lender.
First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.

First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at accessibility@firstnational.ca should you need an accommodation at any point in the recruitment process.

Artificial Intelligence is not used in our recruitment or hiring process for this role.

We would like to thank all applications for their interest in this existing vacancy but only candidates selected for an interview will be contacted.

#FNLOON