Sr Manager, Data Operations & Management
Hyderabad, TS, India15h ago
Key details
- Location
- Hyderabad, TS, India
- Work style
- Hybrid
- Level
- Lead / Staff+
- Job type
- Full-time
- Experience
- 11–14 yrs
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- 15h ago
Skills
About the role
About McDonald’s:
One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.
Position Overview
Position Summary:
AI/ML Platform Lead
We are seeking an experienced AI & ML Platform Lead to drive the strategy, architecture, engineering, and enablement of enterprise AI/ML platform capabilities on Google Cloud Platform. This role is responsible for building and managing scalable AI/ML platform services, governance controls, development standards, self-service capabilities, and platform automation that enable Data Science and AI/ML Operations teams to rapidly build, deploy, and manage AI solutions securely and efficiently.
Key Responsibilities
Platform Strategy & Architecture
- Define and drive the AI/ML platform strategy, roadmap, and architecture.
- Design scalable, secure, and reusable platform capabilities on GCP and Vertex AI.
- Establish platform standards, reference architectures, and engineering best practices.
- Evaluate and adopt emerging AI platform technologies.
AI/ML Platform Engineering
- Build and manage core AI/ML platform services, frameworks, and shared capabilities.
- Develop reusable templates, accelerators, and automation solutions.
- Enable standardized development and deployment patterns across AI teams.
- Ensure platform scalability, reliability, and maintainability.
Platform Governance & Controls
- Define platform governance, onboarding standards, and guardrails.
- Implement security, access management, compliance, and audit controls.
- Establish governance for AI agents, models, APIs, and platform services.
- Partner with Enterprise Architecture, Security, Risk, and Legal teams.
Self-Service & Enablement
- Deliver self-service capabilities for AI engineers and data scientists.
- Create platform standards, documentation, and reusable assets.
- Drive platform adoption and improve developer experience.
- Promote consistent engineering practices across AI initiatives.
Platform Observability & Reliability
- Establish platform monitoring, logging, alerting, and operational dashboards.
- Drive reliability, resilience, performance, and capacity planning.
- Define platform SLAs, SLOs, and operational readiness standards.
- Partner with AI/ML Operations for production support readiness.
Leadership & Stakeholder Management
- Lead AI/ML platform engineering initiatives and roadmap execution.
- Mentor engineers and foster platform engineering best practices.
- Collaborate with Data, AI, Security, Infrastructure, and Operations teams.
- Communicate platform strategy, progress, risks, and outcomes to leadership.
Required Qualifications
- 11+ years of experience in AI/ML Platform Engineering, Cloud Platform Engineering, or Data & AI Platform development, preferably on GCP.
- Strong expertise in Google Cloud Platform (GCP), including Vertex AI, BigQuery, Cloud Storage, Dataflow, Cloud Functions, Cloud Run, IAM, Networking, and related platform services.
- 5+ years of experience designing, building, and managing enterprise-scale AI/ML platform capabilities, reusable services, and self-service enablement frameworks.
- Experience implementing platform automation, Infrastructure as Code (Terraform preferred), CI/CD frameworks, and engineering standards for cloud-native platforms.
- Strong experience with source code management, code quality, and engineering best practices using GitHub, GitHub Actions, pytest, SonarQube, or similar tools.
- Experience developing platform services and integrations using Python and APIs.
- Hands-on experience with AI/ML platform services such as Vertex AI Workbench, Model Registry, Feature Store, Vector Search, Generative AI services, and platform enablement capabilities.
- Experience with workflow orchestration and automation platforms such as Astronomer, Airflow, or similar technologies.
- Strong knowledge of containerization and cloud-native technologies, including Docker, Kubernetes, and serverless architectures.
- Experience establishing platform governance, access management, security controls, auditability, and compliance standards for AI/ML platforms.
- Understanding of AI governance, responsible AI principles, and agent lifecycle governance, including onboarding, access management, deployment controls, and observability requirements.
- Experience building reusable templates, accelerators, developer tooling, and self-service capabilities to improve platform adoption and engineering productivity.
- Strong understanding of platform reliability, observability, scalability, availability, and operational readiness.
- Excellent stakeholder management and communication skills, with the ability to collaborate effectively across Data Engineering, Data Science, Security, Infrastructure, Architecture, and business teams.
Why Join Us:
Work with a mission-driven team building cutting-edge technology. Be part of a collaborative, inclusive, and growth-oriented culture.
Work location: Hyderabad, India
Work hours: Regular
Work pattern: Full time role.
Work mode: Hybrid.
McDonald’s is the world’s leading global foodservice retailer with over 40,000 locations in over 100 countries. Approximately 95% of McDonald’s restaurants worldwide are owned and operated by independent local business owners. At McDonald’s, we lead through our values centered on inclusivity, service, integrity, community, and family. Here is your chance to get in on something special as we grow our corporate team in India and allow you to grow your career.
How well do you match this job?
Free account needed to apply or save. It takes a minute, and we'll bring you right back to this job.