Stateside Greeter

Hyatt

Nashville, TN, United States6d ago

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Key details

Location
Nashville, TN, United States
Work style
Onsite
Level
Mid level
Function
other
Focus area
other
Posted
6d ago

Skills

customer service

About the role

To provide a prompt and warm reception of all guests and find suitable seating, while providing other measures of outstanding customer service.

  • Provide a great first impression when guests arrive, and a lasting impression as you invite departing guests back for another visit
  • Maintain a cooperative and positive attitude at all times towards guests and fellow team members
  • Ensure you are seating the most desirable tables at all times
  • Anticipate guest transition and the timing of table turns
  • Answering the phone for general customer service and taking reservations
  • Seating guests
  • Cleaning and resetting dirty tables
  • All other tasks and duties as assigned

To provide a prompt and warm reception of all guests and find suitable seating, while providing other measures of outstanding customer service.

  • Provide a great first impression when guests arrive, and a lasting impression as you invite departing guests back for another visit
  • Maintain a cooperative and positive attitude at all times towards guests and fellow team members
  • Ensure you are seating the most desirable tables at all times
  • Anticipate guest transition and the timing of table turns
  • Answering the phone for general customer service and taking reservations
  • Seating guests
  • Cleaning and resetting dirty tables
  • All other tasks and duties as assigned
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner

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