Stewardship Account Coordinator
Illinois, United States20h ago
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Key details
- Salary
- $70K/yr
- Location
- Illinois, United States
- Work style
- Remote
- Level
- Mid level
- Job type
- Full-time
- Experience
- 2–5 yrs
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- 20h ago
Skills
About the role
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
One80 Intermediaries is seeking a Stewardship Account Coordinator to join our growing team!
The Stewardship Account Coordinator supports the American Veterinary Medical Association (AVMA) insurance program administered through Pearl Insurance. This role services as a trusted relationship manager and service partner to large veterinary practice clients, focusing on professional liability. There will be involvement in identifying cross-sell opportunities for the sales team. The Account Manager will handle a wide range of client service, policy quoting & retention, administrative, and billing functions to ensure exceptional customer experience and smooth policy administration. While primarily a remote position, occasional travel may be required for client meetings or internal team gatherings.
How You Will Contribute:
- Serve as the primary point of contact for assigned veterinary practices within the AVMA program.
- Focus on cross-sell/up-sell opportunities for L&H and Personal Lines teams.
- Coordinate renewals, policy changes, endorsements, certificates, claims support, and other coverage-related requests.
- Review applications and coverage forms for accuracy and completeness prior to submission.
- Support internal teams and underwriters with documentation, quoting, and policy binding.
- Handle billing inquiries, premium allocations, and payment coordination for large practice accounts.
- Maintain accurate and up-to-date rosters of employed veterinarians and staff for rating and policy administration.
- Track coverage changes due to staffing adjustments, acquisitions, or ownership transitions within practices.
- Partner with accounting, underwriting, and carrier teams to ensure billing and policy records align.
- Build and maintain strong relationships with practice administrators, owners, and key contacts within assigned accounts.
- Identify opportunities to strengthen account relationships and enhance retention through education, responsiveness, and consistent follow-up.
- Support marketing and program communication efforts to promote coverage enhancements and program resources.
- Maintain accurate client files and activity logs within the agency management system.
- Ensure all activities comply with program guidelines, carrier requirements, and regulatory standards.
- Collaborate with Program Leader, Underwriting, and Customer Service teams to enhance workflows and client experience.
Licenses & Certifications:
- Active Property & Casualty license (or willingness to obtain).
Skills & Experience to be Successful:
- 2-5 years of insurance experience, preferably in commercial or professional liability lines.
- Strong administrative and organizational skills with attention to detail.
- Experience handling billing coordination, data management, or account servicing preferred.
- Excellent written and verbal communication skills; comfortable managing relationships with multiple stakeholders.
- Proficiency with agency management systems and Microsoft Office Suite.
About One80:
One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance. With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks. The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem.
Pay Range
$70,000 - $70,000 AnnualThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.