Store Clerk (8814)

This position is located in our Jacksonville, NC Thrift Store Location.

Customer Service (80%)
Assists customers purchasing items f rom The Salvation Army by ringing -up sales utilizing a cash register;
collects monies, counts change and prepares receipts; prepares and packages purchased items;
prepares and balances the cash drawer and runs routine register print -outs; prepares and delivers bank
deposits; ensures the security and accountability of all cash register funds and sales records in
accordance with established operating procedures.
Assists customers by explaining store policy and responding to questions regarding the pricing and/or
purchasing of items; ensures that all customers visiting the store have a pleasant experience.
Assists customers who are donating items to The Salvation Army; directs customers to the proper
loading/unloading area, assists with hauling donations to the storage area; prepares and provides tax
receipts as needed.
Answers the store telephone in a tactful and courteous manner; assists customers by responding to
questions and providing directions and/or general information; may schedule and record donation pick -
ups.
Store Orderliness and Cleanliness (20%)
Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are
adequately stocked.
Places and arranges items in the store as directed; checks all store displays to ensure that items are
maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed;
returns items to the proper location af ter customer's have handled.
Cleans all display racks and shelves; sweeps and mops f loors; cleans windows and mirrors; ensures that
the store is maintained in a clean and inviting manner.

Qualifications

Education and Experience:
High School diploma or G.E.D. and experience working in a retail store preferred,
or
Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Knowledge of ef fective customer service techniques.
Ability to meet attendance requirements.
Ability to read, write and communicate the English language ef fectively.
Ability to operate a cash register, perform routine mathematical computations and count change.
Ability to perform continuous walking, stooping, standing, and some climbing.
Ability to perform routine mathematical computations and count change.
Ability to perform f requent walking and/or standing, kneeling, or squatting relieved by lesser periods of
sitting.