Strategist, TikTok Shop
United States2w ago
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Skills
About the role
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Strategist, TikTok Shop based in the United States.
This role owns the end-to-end growth strategy for a portfolio of brands selling through TikTok Shop.
You will develop 12-month strategic roadmaps, from initial catalog audits and product selection through launch, optimization, and scaling.
The position combines e-commerce strategy, financial analysis, product merchandising, creator commerce, and client leadership.
You will use data to identify high-potential products, improve listings, optimize performance, and guide investment decisions.
As a player-coach, you will balance strategic ownership with hands-on execution while partnering with specialist teams when appropriate.
You will work directly with clients and cross-functional teams in a fast-moving, evolving social commerce environment.
This is an opportunity to shape growth strategies for brands while helping develop best practices for a rapidly expanding commerce channel.
Accountabilities
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Own assigned TikTok Shop accounts as the dedicated strategist, developing and managing a 12-month growth roadmap in partnership with account managers and specialist teams.
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Lead brand discovery and comprehensive catalog audits across TikTok Shop, Amazon, direct-to-consumer channels, and other relevant marketplaces.
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Evaluate products against profitability, content potential, inventory availability, affiliate economics, compliance considerations, cross-channel demand, and overall TikTok Shop fit.
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Select one to three priority “Hero Products” with the strongest potential to drive channel growth and establish a scalable commercial strategy.
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Prepare products for launch by optimizing titles, descriptions, attributes, images, variations, bundles, pricing, and search visibility.
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Review pricing and channel parity while monitoring compliance and overall shop health to ensure launch readiness.
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Develop quarterly milestones and strategic plans, lead 90-day scale-gate reviews, and recommend expansion, optimization, or changes based on performance data.
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Monitor key performance indicators including GMV, ROAS, contribution margin, average order value, and creator efficiency to identify growth opportunities.
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Provide ongoing strategic recommendations and translate performance insights into actionable account-level initiatives.
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Partner with Sampling, Affiliate, Account Management, and other specialist teams to align creator strategy, product priorities, product seeding, affiliate launches, and client reporting.
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Lead important client interactions, including kickoff meetings, quarterly business reviews, and 90-day strategy reviews.
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Communicate strategic recommendations clearly and confidently, ensuring decisions are documented, measurable, and supported by data.
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Capture insights from client and product performance and share them with internal teams to improve the broader TikTok Shop managed-service offering.
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Operate as a player-coach by making strategic decisions, taking ownership of outcomes, delegating when specialist support is more efficient, and executing directly when necessary.
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3+ years of experience in e-commerce strategy, channel operations, growth strategy, or a closely related field.
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Direct, hands-on experience with TikTok Shop, social commerce, or creator-led marketing.
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Demonstrated ability to audit product catalogs and make go/no-go decisions based on profitability and channel-fit criteria.
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Experience with product listing optimization, SEO and keyword strategy, merchandising, or pricing analysis.
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Strong financial and analytical skills, including comfort working with margins, commission structures, contribution margin, ROAS, and other commercial metrics.
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At least 2 years of client-facing experience, preferably supporting or managing small and medium-sized consumer brands.
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Fluent written and spoken English with strong presentation, communication, and relationship-building skills.
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Ability to make data-driven decisions while operating effectively in a fast-paced and continuously evolving environment.
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Strong organizational skills and the ability to manage multiple accounts, priorities, and deadlines simultaneously.
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Background in affiliate marketing or creator economics is preferred.
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Experience with other marketplaces or commerce channels such as Amazon, Shopify, Walmart, or Target is a plus.
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Familiarity with advertising platforms such as TikTok Ads Manager, Amazon Advertising, Google Ads, or Meta is advantageous.
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Experience with consumer brands, CPG, beauty, or direct-to-consumer products is a plus.
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Exposure to SQL, data analytics tools, or business intelligence platforms is helpful.
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Intellectual curiosity, an experimental mindset, and a strong desire to learn and adapt to changes in social commerce.
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Previous experience in a startup or other fast-paced environment is beneficial.
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Healthcare: Comprehensive insurance coverage.
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Retirement: 401(k) plan with employer match.
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Paid time off: 24 vacation days and 7 sick days.
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Company holidays: 12 paid company holidays.
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Summer flexibility: Summer Fridays.
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Remote work: Fully remote opportunity based in the United States.
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Technology: Company laptop and additional technology accessories provided.
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Professional exposure: Opportunity to work across e-commerce strategy, social commerce, creator marketing, analytics, and client growth.
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Career development: Hands-on experience in one of the fastest-evolving areas of digital commerce, with opportunities to expand skills beyond the core role.