Supervisor, Damage Prevention (CT)

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.).  Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

Provides direct supervision and monitoring of Eversource Energy’s Damage Prevention Program for Gas Operations. Involves integrated planning, scheduling and execution of facility locating activities, performance measurement and benchmarking, coaching/training, safety adherence, implementing best practices, establishing metrics and driving performance improvements. Extensive communication with customers, community officials, excavators, and Eversource Energy personnel regarding all aspects of damage prevention.

Essential Functions: 

• Oversees all aspects of the damage prevention and compliance program for Gas Operations including the supervision of personnel performing facility locating activities.
• Monitors, analyzes and reports on compliance performance with Federal and State excavation laws/regulations for both internal and external parties.
• Assists with investigations and data collection used for regulatory reporting of damage and compliance performance metrics.
• Maintains and monitor databases related to damages and billing to recover damage costs.
• Develops relationships with internal and external stakeholders in order to obtain and share information that will benefit Eversource Energy.
• Supervises implementation of best practices for public awareness, field execution, employee training, work processes and documentation.
• Understands and complies with labor contracts, works to resolve initial grievances and initiates appropriate disciplinary action when required.
• Ensures all work is conducted in a manner consistent with the Eversource Energy’s safety and quality standards as well as Federal and State regulatory requirements.

Qualifications:

Technical Knowledge/Skill: 

• Requires an understanding of damage prevention programs, legislation, utility locating practices and industry trends. 
• Able to analyze multiple sources of data and see relationships/patterns/trends, identifying root causes or consequences and implications.
• Identifies and corrects problems promptly and according to company policy.
• Strong communication (written and oral), conflict resolution and teamwork skills. 
• Proficient in the use Microsoft Office Products (Excel, Word & PowerPoint).
• Experience and proficiency with relevant company related IT systems.
• Working knowledge of labor contracts. 

Education: 

• Bachelor’s Degree  or equivalent experience.

Experience:      

• Five (5) or more years of experience in field service, utility operations or technical discipline and/or customer service experience.
• Prior supervisory experience is preferred.

Licenses & Certifications:  

• Valid Motor Vehicle Operator license is required.

Working Conditions:

This position is categorized as safety-sensitive for the purpose of drug testing. Successful applicants shall be subject to a pre-assignment drug test if the individual is currently in a non-safety sensitive position. As an employee in this position the individual shall be subject to random drug testing.

• Work is performed in a mix of office and field environments which requires sitting, standing and general movement throughout the area along with moderate lifting of equipment (<50lbs). 
• Manages multiple tasks in multiple locations at one time.  This will require visiting multiple locations on a frequent basis. 
• Attends to problems in off-hours and for extended periods, if necessary.
• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

Mental Aspects:

• Work involves calculating, comparing, technical writing, editing, planning, evaluating, interpreting, organizing, consulting, analyzing, designing, documenting, specifying, coordinating, training, implementing and presenting. 
• Works in an environment that often requires the performance of multiple simultaneous activities, where deadlines need to be met and work is performed under pressure while involving significant business commitments and results.

Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:

$119,260.00-$132,510.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location. 

EEO Statement:

Eversource Energy is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor