Supervisor Laboratory Services

Where You’ll Work

Penrose - St. Francis Health Services is a full-service, 712-bed acute care provider in Colorado Springs comprising Penrose Hospital, St. Francis Hospital and St. Francis Hospital - Interquest. Penrose Hospital serves as the anchor hospital of Penrose-St. Francis Health Services with 300-licensed beds and the ability to provide tertiary (high tech) medical-surgical services with an emphasis on elective and outpatient care. Established in 1890, Penrose Hospital has grown to become a major health treatment and referral center, specializing in cancer care, cardiac care, emergency trauma care and physical rehabilitation. It’s an incredible time to join us as we are a proud Magnet® Hospital with designation from the American Nurses Credentialing Center (ANCC) for superior quality in nursing care. With more than 300 days of annual sunshine, mild winters and easy-to-access recreational areas like Pikes Peak, Garden of the Gods and some of Colorado’s top destination resorts, you will enjoy an incredible lifestyle while having the career you’ve always wanted.

Job Summary and Responsibilities

As our Supervisor Laboratory Services, you will oversee laboratory personnel and operations to ensure full compliance and quality in accordance with established laboratory work processes. You will exercise authority over personnel decisions while maintaining responsibility for the technical and scientific oversight of the clinical laboratory department.

Every day you will manage the daily functioning of the lab, ensuring that staff members adhere to safety standards and operational protocols. You will provide leadership and technical guidance to your team, fostering an environment of precision and accountability.

To be successful in this role, you will possess strong leadership capabilities and a deep understanding of clinical laboratory standards. Your ability to balance complex technical requirements with effective personnel management will be essential to ensuring the laboratory maintains the highest level of service and regulatory excellence.

• Supervises, coaches, and reviews the performance of laboratory personnel to ensure adherence to policies and ethics; exercises authority over personnel decisions and identifies training needs to ensure staff maintain competency.
• Serves as the CLIA-defined Technical Consultant by resolving technical problems, implementing remedial actions, and ensuring patient results are only reported when test systems function properly.
• Oversees designated day-to-day laboratory operations and administers laboratory inventories, including supplies, equipment, and consumables.
• Selects appropriate test methodologies and verifies test procedures by establishing performance characteristics, including the precision and accuracy of each test system.
• Establishes and maintains a quality control program and performance parameters throughout the entire testing process; ensures enrollment and participation in HHS-approved proficiency testing programs.
• Analyzes and interprets laboratory results in accordance with established work processes to ensure the clinical integrity and accuracy of the reporting process.

Job Requirements

Required

• Bachelor’s degree in biological or chemical sciences, as defined by CLIA
• Minimum of five (5) years at a moderate or high complexity laboratory

• Clinical Laboratory departments:

  State license:

  California: CLS:CA

  Nevada: CLS:NV or GS:NV

  North Dakota: MT-L:ND

  Tennessee: MT-L:TN

• Where state license not required: MT or CLS or MLS certification required, ASCP or equivalent (per requirement sheet)
• Pathology Laboratory department: CT or HTL certification required, ASCP or equivalent
• Excellent communication skills
• Extensive knowledge in state and federal regulations

Preferred

• One year experience as a supervisor or higher