SUPERVISOR-SHARED SERVICES

Summary:
Under the direction of the Shared Services Manager, the Supervisor- Shared Services will support the Corporate and Operations teams by ensuring efficient and accurate processing of time entry, billing, and coordinating business resources to ensure that all operational deliverables are met. The Shared Services Supervisor is to conduct all activities in a manner that supports the mission, vision, and values of the Fort McKay Group of Companies LP.


Key Focus:

Supervise and support time entry and billing administrators providing leadership, mentoring, evaluation and feedback on operational and performance related matters.
Foster a cooperative and engaged team, resolve conflicts, and provide sound decisions within limits of authority.
Ensure that all administrative processes are followed and complete. Review and approve time entry in payroll program.
Review billings to ensure adherence to contractual agreements and accuracy through validation and periodic reconciliations. Resolve or comment on discrepancies.
Train and support time entry and billing administrators in their day-to-day duties.
Cross train team members to gain full understanding of end-to-end processes for all contracts, internal programs and client systems.
Maintain all administrative procedures, work instructions and quick reference documents.
Maintain a thorough understanding of contract and union requirements and the impacts to time entry and billing.
Manage and report key performance indicators (KPI) related to time entry and billing.
Collaborate with Corporate Payroll, Corporate Finance, Operations, and Human Resources departments to ensure deadlines are met and proper processes are followed.
Identify and address procedural concerns as they arise, including cross department processes and coordinate with department manager(s) to resolve.
Support Project Analysts in labour and burden reconciliations and to Shared Services Manager as required.
Perform any related and/or additional duties as assigned.

Knowledge and Skill Requirements:

Completion of a post-secondary education in Business, Accounting, and/or a payroll certification are preferred.
A valid Class 5 License (or equivalent) is required, along with a satisfactory 3-year Drivers Abstract.
Candidates with a Payroll Compliance Practitioner (PCP) would be an asset.
Knowledge in MS Office, specifically Word, Outlook, and advanced proficiency with Excel (XLOOKUP, Pivot tables, IF etc.) is required.
Experience in SAP, and/or Ceridian Dayforce is preferred.
5+ of experience in a supervisory role is preferred.
Experience in a site environment, in an Oil/Gas, Logistics, and/or Transportation environment will be considered an asset.
Very strong attention to detail and strong organization skills.
Effective communication, negotiation, and interpersonal skills, including excellent oral, written communication, and listening skills.
Strong ability to manage workload in a dynamic, fast-paced environment with conflicting priorities.
Able to handle a high degree of sensitive and confidential information.
Strong understanding of Employment Standard and FMGOC Contracts as it related to billing and payroll.
Capable of developing and maintaining constructive and co-operative working relationships with co-workers, management, and company associates.
Demonstrates continuous learning through cross-training, learning new skills, and refreshing prior skills
Must have strong analytical, problem solving, and critical thinking skills.
Practical understanding of and well-developed skills in operations;
Ability to assist in the creation and administration of policies and procedures.
Analyze challenges; identify alternative solutions, consequences of proposed actions and implement recommendations in support of goals.


This is a full-time local position located at the FMGOC satellite office in Fort McMurray.
Work Schedule: Monday to Thursday, 10 hours/ day.

What We Offer:


Company matching pension plan
100% Company paid group benefits including Life Insurance, Accidental Death & Dismemberment, Dependent Life, Critical Illness, Health, Dental, Employee and Family Assistance Program, and a Health Spending Account.
Highly competitive salaries
Safe working conditions
The opportunity to make a difference: Rewarding and engaging atmosphere where you will see your contribution at work and be encouraged to grow in your career.
Work-life balance: We know our people have places to go, people to see and good times to have and we support that!