Surveillance Technician Supervisor
Black Hawk, CO, United States3w ago
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Key details
- Salary
- $75K/yr
- Location
- Black Hawk, CO, United States
- Work style
- Onsite
- Level
- Senior
- Job type
- Full-time
- Experience
- 3–6 yrs
- Function
- Skilled trades & Manufacturing
- Focus area
- other
- Posted
- 3w ago
Skills
About the role
The Surveillance Technician Supervisor oversees all surveillance maintenance, repair, and technical operations during the assigned shift to ensure compliance with Colorado Gaming Commission regulations, internal controls, and company policies. This role provides leadership, guidance, and performance oversight for Surveillance Technician team members, maintains strict confidentiality, and ensures the integrity and protection of company assets.
Starting salary: $75,000 per year based on experience.
Provide leadership to Surveillance Technician team members, fostering professionalism, consistency, and adherence to company standards.
Supervise surveillance technical operations, including system maintenance, installation, repair, and maintenance of surveillance systems.
Delegate responsibilities, assign tasks, and support team members with direction and coaching.
Complete and deliver performance evaluations and issue disciplinary action when required.
Maintain open communication with the Director of Surveillance, providing updates on technical activities, incidents, and operational concerns.
Collaborate with departmental leaders and management teams as operational needs require.
Maintain strict confidentiality regarding financial information, internal controls, operating systems, investigations, and team member records.
Maintain working knowledge of all surveillance systems.
Ensure a safe and secure environment for guests and team members.
Maintain a professional, welcoming, and positive demeanor in all interactions.
Keep work areas clean, organized, and compliant with operational standards.
Adhere to all regulatory, departmental, and company procedures.
Perform additional duties as assigned or requested by management.
High school diploma or equivalent required; technical degree, certification, or related training in electronics, networking, information technology, or a related field preferred.
Minimum three (3) years of surveillance technician experience in a casino gaming environment.
Minimum one (1) year of leadership, lead technician, or supervisory experience preferred.
Thorough working knowledge of digital surveillance systems, including video management systems (VMS), IP cameras, recording platforms, and video analytics.