Sustainability Manager

Our Story

J.Crew gets you dressed every day, for every occasion. 

Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no wonder we’ve been in your closet for four decades and counting.

Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes—we’re proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are. 

Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace.

Manager, Sustainability

Position Overview

The Manager, Sustainability, will play a key role in advancing J.Crew Group’s sustainability strategy across J.Crew, Madewell, and J.Crew Factory. This role will manage a broad portfolio spanning sustainable materials and traceability, circularity, product integrity, reporting, and associate engagement.

Working cross-functionally across Sustainability, Legal, Sourcing, Operations, Marketing, and other business teams, the Manager will help translate J.Crew Group’s sustainability goals into actionable programs, credible communications, and measurable progress.

Key Responsibilities

Product, Materials & Traceability

• Manage progress toward J.Crew Group’s sustainable and preferred materials goals, partnering closely with Sourcing, Production, and Operations teams.
• Oversee material mapping and sustainability data processes, identifying opportunities to improve data quality, systems integration, and reporting efficiencies.
• Manage key sustainable materials programs and external partnerships, including Better Cotton, U.S. Cotton Trust Protocol, Lenzing, Good Cashmere Standard, and other certification and sourcing partners.
• Support scaling the regenerative cotton roadmap by working cross-functionally with fabric/merchant/design teams to facilitate uptake.

 

• Track regenerative cotton volumes, impact metrics, and program performance; ensure consistency in regenerative definitions, standards, and claims.

 

• Develop strategies and action plans to address gaps and advance sustainability within priority material categories, including synthetic fibers, and other emerging areas.
• Oversee sustainability certification and transaction certificate tracking, working cross-functionally to strengthen systems and controls.
• Partner with Hong Kong based Transparency & Traceability team to advance J.Crew Group’s material traceability for MMCFs and leather in alignment with our 2035 zero deforestation strategy.
• Monitor evolving traceability expectations, industry standards, and regulatory requirements and help translate them into actionable processes for internal teams.
• Develop and maintain sustainability training and educational materials for Sourcing teams and the broader associate population.

Circularity & Innovation

• Support the development and implementation of J.Crew Group’s circularity strategy and goals across brands.
• Manage and grow circularity programs spanning resale, take-back, recycling, and textile-to-textile solutions, partnering with internal teams and external providers to drive participation and impact.
• Track circularity program performance and progress against company goals, identifying opportunities to scale successful programs and improve impact.
• Evaluate emerging circular business models, technologies, and partnerships that can extend product life, increase recirculation, and support textile-to-textile recycling.
• Support the evaluation, piloting, and implementation of innovative materials and next-generation solutions in partnership with Sourcing, Design, Production, and other cross-functional teams.

Product Integrity, Claims & Communications

• Oversee seasonal sustainable product tracking and processes supporting sustainability-related product claims and communications.
• Partner closely with Legal, Sourcing Operations, and Marketing to ensure sustainability claims are accurate, substantiated, and aligned with evolving regulatory requirements and company standards.
• Serve as a key sustainability partner to Marketing, supporting sustainability campaigns, product storytelling, and other customer-facing communications.
• Monitor emerging sustainability-related product regulations and help translate requirements into actionable guidance for internal teams.
• Develop and maintain tools, guidance, and training to strengthen understanding of sustainability claims and product requirements across the organization.

Reporting

• Support the development and publication of J.Crew Group’s annual Impact Report, including project management, data collection and validation, content development, writing, and management of external partners.
• Monitor the evolving ESG disclosure landscape and help strengthen the company’s reporting approach.

We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams.

Benefits + Perks

• Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.

• Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).

• Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.

• Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.

• Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.

Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Salary Range: $97,600.00 - $126,300.00

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors.  The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

 

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.