Systems Administrator II

Who You Are 

You are passionate about helping students achieve their educational goals. You thrive in a competitive and collaborative team environment. You are comfortable working remotely and have experience collaborating with others in a virtual environment. You possess a strong attention to detail.    

At ACE, we rely on our IT infrastructure to help our business reach and succeed with students all over the world. You are an experienced systems administrator who’s eager to use and grow his or her technological skills on a global stage. In this role, you will protect our critical information, systems, and assets, build solutions, implement new software and hardware, provide training, and assist in the development of an overall IT strategy. From early on, you’ll help empower our breakthrough innovations, be given challenging assignments, lead initiatives, and take ownership and responsibility. You’ll receive world-class training to help you become a leader in your field.

Compensation 

ACE is committed to paying a competitive wage while staying true to our mission of maintaining high quality, affordable programs for our students. The starting salary for this position is $90,000 plus all full-time employees are eligible for an annual bonus. Offers vary depending on education, prior experience, and expertise being applied to the role.

What We Look for in the Ideal Candidate

• Demonstrates self-reliance by meeting/exceeding workflow needs. 

• Demonstrates positive attitude and motivation, concern for students, teamwork, and excellent time management skills. 

• Follows established processes as outlined by organization and leadership. 

• Completes assigned duties based on daily business needs and individual skill set. 

• Consistently produces a high volume of quality work. 

• Capable, adapts as needed, to work under pressure and meet tight deadlines. 

• Proven ability to work independently with limited supervision and with other department personnel. 

• Must support and embrace the College’s Impact mission to improve the people and communities we serve through our civic engagement initiatives.  

• Must have exceptional communication, organization, and time management skills. 

• Must be "self-motivated" as well as creative and efficient in proposing solutions to complex, time-critical problems. 

• Must be collaborative in driving decisions and a team-player. 

• Strong analytical and problem-solving skills with a high attention to detail. 

• Builds and maintains student satisfaction. 

• Recognizes and anticipates student needs. 

Day to Day Responsibilities 

In this role you will wear different hats, but your skills will be especially essential in the following areas: 

• Install, configure, and maintain servers, networks, and other IT infrastructure components. 

• Monitor system performance and troubleshoot issues to ensure optimal operation.

• Performs server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly. 

• Implement and manage security measures to protect against unauthorized access and cyber threats. 

• Takes lead and develops an enterprise network that consists of dev, qa, and prod architecture that is in support of networking best practices. 
• Improves network connectivity to and across servers to minimize business disruption to support high availability. 

• Performs routine/scheduled audits of the systems, including all backups. 

• Deploys and releases scheduled and nonscheduled pipeline builds. 

• Maintains and manages all DevOps pipelines and release builds including but not limited to pipeline steps with security to ensure code quality. 

• Focuses on Improving release management processes to minimize outage duration. 

• Enhances DevOps security when it comes to pipelines and deployments. 

• Utilizes Azure where we see fit to remain current and on cutting-edge in terms of technology. 

• Document system configurations, procedures, and changes. 

Qualifications and Education Requirements

• Associate's degree in technology or similar field.

• Related professional certifications.

• Proven work experience in IT. 

• Experience with or knowledge of programming languages and operating systems; current equipment and technologies, enterprise backup and recovery procedures, system performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching.

• Experience in project management, application design and integration, and cloud computing (specifically Microsoft Azure).

• Creating volumes, assigning to servers and remote replication.

• Manage and maintain enterprise networking to ensure high availability with high security standards and practices.

• Knowledge of server and network administration best practices.

 
Our Commitment to Employees

Just as we strive to empower our students for success, we also aim to enrich the lives of our employees. For 6 consecutive years, ACE was recognized as one of Indiana’s Best Places to Work, winning the #1 spot for medium-sized companies in 2020. In addition, ACE has earned national recognition since 2022 for being a USA Today Top Workplace. As a virtual first organization, we celebrate diversity and are committed to creating a family-like inclusive work environment. For our full-time employees, we offer the following benefits:  

• Medical, dental, & vision Insurance 

• HSA and FSA options 

• Paid parental leave 
• Paid volunteer time 

• Tuition reimbursement & reduction programs 

• Generous PTO  

• 401k and employer match 

• Full-service wellness and EAP program 

• Employee recognition and awards programs 

• Employer paid life & AD&D insurance 

• Short-term disability 

• Employer paid long-term disability 

• And more…

Physical Demands