Systems Technician I
Educational Media Foundation - K-LOVE & Air1
Franklin, TN, United States23h ago
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Skills
About the role
Overview
Called to K-LOVE
Inspiring People to Move Closer to Jesus
At K-LOVE, every role is ministry.
We hire first for ministry alignment and a shared commitment to our faith, mission, vision, and values. We then seek talented professionals who can use their God-given gifts, skills, and experience to serve with excellence.
If you love Jesus and are called to be part of a ministry that places Christ at the center of everything we do, we invite you to explore this opportunity. If your heart aligns with our mission and you possess the knowledge, skills, and abilities needed for the role, please keep reading.
Join our team as a Systems Technician I, helping maintain reliable, high-quality national radio broadcast and IT networks while building hands-on expertise in RF, IP, and control systems.
Here's some of what you will be doing:
- Monitor network alerts and support basic system health across the national broadcast and IT infrastructure using remote control platforms and network monitoring tools.
- Assist in troubleshooting audio, RF, and control systems by following standard diagnostic procedures and escalating complex issues as needed.
- Perform support tasks such as cable fabrication, labeling, soldering, and minor equipment-level repairs (e.g., XLR, RJ45, BNC cabling) under supervision.
- Document work activities accurately by updating incident logs, work orders, and support tickets; contribute to wiring diagrams and equipment records.
- Collaborate with Field Team Members and Technology teams to ensure uninterrupted service and consistent broadcast quality.
- Support preparation of transmitter and activity logs, and assist in compliance-related reporting including telemetry analysis under direction.
- Make adjustments to Network Operations Center equipment and settings to support uptime, under direction.
- May participate in scheduled shift coverage, on-call rotations, and event-based escalation support, as assigned.
- Engage proactively with teammates, supporting a cooperative team environment and contributing to shared goals.
- Perform other duties as assigned.
Here's some experience we are seeking:
- Associate degree in IT Networking or Broadcast Technology preferred, or equivalent experience
- Demonstrable competence with basic principles of broadcast technology and network operations.
- Proficiency in English (written and verbal) for effective asynchronous communication.
- Ability to follow direction, provide status updates, and complete assigned tasks with minimal oversight.
- Willingness to approach troubleshooting iteratively and communicate clearly about technical issues.
- Positive and solution-oriented mindset with a strong commitment to learning and team integration.
- Strong organizational habits and self-motivation to manage work efficiently in a fast-paced environment.
- Open to mentorship and development through hands-on experience.
- Demonstrated alignment with the values and mission of the Ministry.
- A collaborative and flexible style, with a strong service mentality. Need to be seen as a team player.
- Excellent interpersonal skills with the ability to develop sincere business/Ministry relationships.
- Strong written and verbal communication and presentation skills.
What can we offer you?
- Industry leading Medical, Dental & Vision coverage
- Short/long term disability and life insurance
- Robust 401K with company match
- Parental leave with Baby Bonding pay
- Generous PTO, holiday and sick pay
- Unique company culture that includes exclusive access to concerts, movie premieres, media industry events, and more
- Leadership and Career Development Programs
Why work for K-LOVE?
K-LOVE is a nonprofit, multi-platform media company on a mission to draw people closer to Christ. Founded in 1982 in Santa Rosa, CA, with a singular radio station, K-LOVE today owns and operates the nation's two largest Christian music radio networks (K-LOVE and Air1) with over 1,000 broadcast signals across all 50 states, streaming audio reaching around the world, and a growing family of media ministries including podcasts, books, films, concerts, and events. K-LOVE employs nearly 500 team members between its office in Nashville, TN and field locations around the country. You can view our mission and values here Mission, Beliefs & Values.
“As an Equal Opportunity Employer, K-LOVE makes employment decisions based on merit and other legitimate reasons. The Company is committed to a diverse and inclusive work environment and equal employment opportunities regardless of protected class, characteristic or status. However, K-LOVE is a religious non-profit organization where all team members contribute to the Company’s mission of encouraging our audiences “to have a meaningful relationship with Christ.” Therefore, pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e I(a)), K-LOVE has the right to hire only candidates who agree with the Company’s Statement of Faith, Mission, Vision, and Values. Also, as a religious non-profit organization, the Company is not governed by the CA Fair Employment and Housing Act.”