Table Games Shift Manager

TWI1006TRWH

Chicago, IL, United States4d ago

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Key details

Salary
$74K–$112K/yr
Location
Chicago, IL, United States
Work style
Onsite
Level
Senior
Job type
Full-time
Experience
2–3 yrs
Function
Operations & Strategy
Focus area
other
Posted
4d ago

Skills

customer service

About the role

Responsibilities:

  • Foster an environment that embodies Bally’s Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere.
  • Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations
  • Mentor team members to provide superior guest service
  • Establish, implement, and enforce policies and procedures in accordance with regulatory requirements, Company initiative, and organizational goals.
  • Develop and maintain a welcoming, safe, professional, and friendly work environment
  • Select, train, and develop table games team member through education, training, coaching, and corrective action
  • Oversee the overall integrity of the table games department while on duty
  • Act as a liaison with managers from other departments
  • Perform other duties as assigned

Compensation:

  • $95,000.00/hr.

Qualifications:

  • Must be 21 years of age or older
  • Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
  • Must have a high school diploma or equivalent
  • Must have knowledge of all casino game rules
  • Must have knowledge of all applicable gaming regulations
  • Two to three years of casino management experience required
  • Strong organizational, planning, supervisory skills are required
  • Requires above-average math skills
  • Experience with scheduling and budget in a casino environment
  • Must have excellent interpersonal and communication skills
  • Must be able to work weekends, weeknights, and holidays

What’s in it for you:

  • Competitive Salary with annual performance reviews
  • Comprehensive health coverage plan that includes medical, dental, and vision
  • 401(K)/ Company Match
  • Access Perks and Childcare discounts

Physical Demands & Work Environment:

  • Regularly required to see, talk, hear, walk, and stand
  • Frequently required to use hands to handle, feel, and reach
  • Occasionally required to sit or stoop
  • Occasionally lift and or move up to 30 pounds
  • The work environment is fast-paced and contains bright lights, loud noise, and stressful situations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

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