Technical Analyst - Facets platform
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Key details
- Location
- United States
- Work style
- Remote
- Level
- Mid level
- Job type
- Full-time
- Experience
- 3–6 yrs
- Function
- Operations & Strategy
- Focus area
- other
- Posted
- Yesterday
Skills
About the role
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Technical Analyst – Facets Platform based in the United States.
We are seeking an experienced Technical Analyst to support the development, integration, and operational stability of enterprise healthcare systems built on the Cognizant/TriZetto Facets platform. This fully remote, full-time contract opportunity offers the chance to work on complex healthcare technology initiatives within a collaborative, cross-functional environment. You will serve as a key technical liaison between business stakeholders, development teams, and infrastructure partners. The role combines technical analysis, system integration, SQL-based data analysis, and cloud application support. You will contribute to system enhancements, troubleshoot production issues, and help deliver reliable, scalable healthcare solutions. This is an excellent opportunity for a technically skilled professional who enjoys solving complex problems and improving enterprise healthcare applications.
Accountabilities:
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Analyze business and operational requirements and translate them into technical specifications, system designs, and implementation plans.
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Support the design, development, implementation, and maintenance of healthcare applications built on the Cognizant/TriZetto Facets platform.
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Manage and support Facets integrations, extension points, batch processing, and related application components.
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Perform complex SQL queries, data validation, troubleshooting, and analysis to ensure data accuracy and system reliability.
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Collaborate with business stakeholders, developers, infrastructure teams, and other technical partners to deliver effective solutions.
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Support application deployments and operational activities within AWS-based cloud environments.
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Investigate production incidents, perform root-cause analysis, troubleshoot application defects, and coordinate timely resolutions.
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Contribute to system integration initiatives involving APIs, file-based interfaces, and batch processing.
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Participate in application enhancements, cloud modernization initiatives, and ongoing system optimization.
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Follow established SDLC practices, including Agile and Waterfall methodologies, while maintaining technical documentation and communicating project progress.
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Minimum of 3 years of relevant professional experience working in the United States, as specified in the original job requirements.
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Proven hands-on experience with Cognizant/TriZetto Facets, including integrations, extension points, and batch processing.
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Strong SQL skills, including complex query development, data validation, and troubleshooting.
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Working knowledge of the Facets data model and healthcare application architecture.
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Experience supporting AWS deployments and cloud-based application environments.
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Understanding of system integration architectures, including APIs, file-based interfaces, and batch jobs.
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Ability to gather, analyze, and translate business requirements into clear technical specifications.
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Experience in production support, incident management, troubleshooting, and root-cause analysis.
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Strong understanding of software development lifecycle methodologies, including Agile and Waterfall.
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Excellent written and verbal communication skills, with the ability to collaborate effectively across technical and business teams.
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Strong analytical thinking, problem-solving abilities, and attention to detail.
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Ability to work independently, manage competing priorities, and contribute effectively in a fast-paced, multi-project environment.
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Experience with healthcare payer systems, particularly claims, enrollment, benefits administration, and provider management.
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Familiarity with healthcare operational processes and Facets data
Requirements:
Preferred Qualifications: