Technical Assistant-Radiology

Overview

UnityPoint Health- St. Luke's-Downtown

PRN, Days and Evenings

Hours and shift may vary on department needs

Technical Assistant, under the direction of the Manager of Radiology Services or assigned leader, is responsible for transporting patients; assisting in lifting, moving, and attending to patients; utilizing direct patient care duties. They are responsible for maintaining cleanliness of transportation equipment and patient waiting and dressing areas; assisting in the radiology offices and assigned imaging area. May be assigned specific technical responsibilities for preparation of patients, assisting technologists as needed. Functions resulting in an exposure of patients to radiation, ultrasound or magnetic sequences may not be assigned. Assists with office work & secretarial duties as warranted. Assists technologist with patient care when needed and the duties deemed necessary to support the mission and goals of UnityPoint Health- St. Luke’s.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options focused on your needs and priorities, no matter what life stage you’re in. Here are just a few:    

• Expect paid time off, parental leave, 401K matching and an employee recognition program. • Dental, health and vision insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. • Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.  

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Join our team of experts and make a difference with UnityPoint Health.

Responsibilities

• Demonstrates good patient communication and performs patient care activities. Assists technologists with transportation of patients to and from the Imaging Department
• Demonstrates professional conduct towards patients and visitors and maintains privacy of the patients, their test results and records.
• Maintains communication with Imaging Administration, staff and physicians in a professional manner. Seeks the advice of the NM Leader or Radiology Manager with problems before implementing a solution.
• Maintains sufficient supplies in the dressing room/clean utility areas so that patient care is not affected by untimely depletion of supplies. Monitors waste & utilizes supplies wisely
• Promotes & exhibits a positive public relations image through productive and professional interactions with nurses, physicians, visitors, patients, peers, supervisors, and other hospital personnel.
• Ensures & works to improve customer satisfaction, sets realistic customer expectations, solves customer problems, meets commitments to customers, seeks out customer input, responds to internal customers. RL Events Reporting when warranted
• Has good listening skills, builds strong relationships, is flexible/open minded, solicits performance feedback and handles constructive criticism. Builds strong communication lines with others
• Works well in groups, helps resolve conflicts, participates in various staff or departmental meetings, works well with other departments, is flexible and open-minded, and focuses on strategies and goals.
• Communicates closely with Imaging staff regarding patient consents, isolation concerns, patient preps or other vital information that may delay the study
• Prioritization of work, ability to make independent decisions based on needs of Imaging Department

Qualifications

Education:

• High School Diploma or Equivalent.
• CNA cerification in the state of IA- preferred.

Experience:

• Experience in a healthcare/directe patient care setting - preferred.

License(s)/Certification(s):

• Valid driver’s license when driving any vehicle for work-related reasons required.
• Current CPR/BCLS certification or obtained within 30 days for new hire.