Technical Product Manager

The Opportunity 

This isn't a traditional product management role. We're looking for a builder: a Technical Product Manager who spends real time with customers, uses AI to turn their problems into working prototypes, and brings those prototypes back to the team as proven, ready-to-build ideas. 

You'll set the product direction for TouchPoint and partner closely with the program managers who lead our two development teams. You'll own the what and why: roadmap, priorities, and validated concepts. Our program managers own the how and when: backlogs and delivery. Together, you'll shorten the distance between a customer's problem and a shipped solution. 

  

What You'll Do 

Work in the field with customers 

• Meet regularly with homebuilders and vendors, including visits to customer sites as needed (10-25%), to understand their workflows, frustrations, and goals firsthand and test prototypes in person 

• Act as a forward deployed product engineer: embed with key customers, explore problems in their real-world context, and test solutions with them directly 

• Bring the voice of the customer back to the team with evidence, not assumptions 

Prototype with AI 

• Use AI coding and design tools every day to rapidly build feature and product prototypes 

• Turn customer conversations into clickable, working proofs of concept in days, not months 

• Validate prototypes with customers before any development time is committed 

Turn prototypes into development work 

• Present prototype outcomes to program managers and team leads, with the customer problem, the proposed solution, and what was learned 

• Work with program managers to translate validated concepts into clear user stories and acceptance criteria 

• Guide backlog priorities for both teams so they reflect the roadmap and the strongest customer evidence 

Set the product direction 

• Own and communicate the TouchPoint roadmap, balancing core improvements with disruptive new features 

• Make trade-off decisions based on customer value, effort, and strategy 

• Track adoption, usage, and retention metrics to measure impact 

Lead AI adoption on the team 

• Model how AI can speed up discovery, requirements, and prototyping 

• Share tools, techniques, and lessons learned with the wider product group 

Support delivery and alignment 

• Take part in sprint planning, reviews, and release planning led by the program managers 

• Clarify requirements, answer product questions, and help remove roadblocks 

• Keep both teams aligned so core and disruptive work fit together 

• Keep leadership, sales, and customer success informed on progress and priorities 

What You Bring 

Required 

• 5+ years of product management experience, ideally in B2B SaaS 

• A technical background (development, QA, solutions engineering, or similar), with comfort writing and reading code 

• Hands-on, day-to-day experience using AI tools (such as Claude, Cursor, GitHub Copilot, or similar) to build prototypes or working software 

• Experience working directly with customers in discovery, onboarding, or solution-design roles 

• Strong ability to influence priorities across multiple teams by working through program or project managers 

• Experience with Agile/Scrum and tools such as [Azure DevOps / Jira] 

• Excellent communication and presentation skills for both technical and non-technical audiences 

Nice to Have 

• Forward deployed engineer, solutions engineer, or customer-facing developer experience 

• Background in construction, homebuilding, or supply chain software 

• Experience with vendor, partner, or marketplace platforms 

• Familiarity with Azure or cloud-hosted applications 

• Comfort with SQL or Power BI for analyzing product usage 

• Experience mentoring teams with mixed seniority 

How to Apply 

Please include a portfolio piece with your application. Show us something you've built or prototyped using AI. A link, a short demo video, screenshots, or a brief write-up is perfect. Tell us: 

• What problem you were solving 

• Which AI tools you used 

• What you learned or what happened next 

Applications that include a portfolio piece will be prioritized.

Salary Range (Ontario & BC Only):

The estimated base salary range for this role is CAD$81,304.34 - CAD$99,371.97 per year. We include salary ranges in job postings only where required by applicable pay transparency laws, based on the jurisdictions in which the role may be performed. The posted range is a good faith estimate and reflects factors that are subject to change. Final offer amounts may vary based on job-related factors, including work location, candidate experience and expertise, and other relevant considerations.

We recognize the value and importance of diversity and inclusion in our communities and in the workplace. We celebrate diversity and one of our goals as an employer is to create an inclusive work environment for all employees. We are an equal opportunity employer and do not discriminate against any employee or applicant because of race, religion, sex, sexual orientation including gender identity or expression, pregnancy, national origin, age, marital status, veteran status, disability status, or any other category or characteristic protected by law.

Applicants with disabilities who would like to require a reasonable accommodation related to any part of the application process may contact us at Perseus_HR@constellationhbs.com.

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