Technical Training Instructor (Northeast)

ABOUT US

PHINIA: Advancing sustainability today, powering a cleaner tomorrow.

PHINIA is a diversified industrial supplier and global leader in the development of fuel systems, electrical systems, and aftermarket solutions, with a strong portfolio of trusted brands that includes DELPHI®, DELCO REMY®, and HARTRIDGE™. With over 100 years of manufacturing expertise and industry relationships, PHINIA has approximately 12,500 talented employees and over 40 locations in 20 countries and is headquartered in Auburn Hills, Michigan, USA. Read More

JOB PURPOSE

The Technical Training Instructor is responsible for delivering high-impact technical training and educational support to customers, distributors, and automotive repair professionals across an assigned territory. This role serves as a key technical ambassador for the company’s aftermarket product portfolio, providing hands-on product and repair training while also owning the development, delivery, and continuous improvement of technical training curriculum through both instructor-led and digital learning platforms.
This position requires a self-motivated automotive professional who excels in front of technicians, is comfortable working independently in a remote environment, and is passionate about developing modern, scalable training programs.

KEY RESPONSIBILITIES

Key Responsibilities

Technical Training & Field Support

• Deliver in-person and virtual technical training to customers, distributors, and automotive technicians on company products, systems, and repair procedures

• Conduct hands-on training in shop environments, training centers, classrooms, and customer locations

• Support new product launches through technical education, demonstrations, and field training initiatives

• Serve as a subject-matter expert for assigned product lines, vehicle applications, diagnostics, and service procedures

Customer & Distributor Engagement

• Build and maintain strong relationships with customers, distributors, and key accounts within the assigned region

• Support sales and field teams by providing technical expertise during customer visits, training events, and ride-along activities

• Represent the company at trade shows, regional meetings, and industry events

• Collect field feedback on product performance, training needs, and market trends and communicate insights to internal teams

Curriculum Development & Learning Management Systems (LMS)

• Develop, update, and maintain technical training materials, including instructor-led presentations, participant guides, job aids, videos, and digital learning content

• Create, upload, and manage courses within the company Learning Management System (LMS), including course structure, learner pathways, prerequisites, and version control

• Author and maintain e-learning content using LMS course authoring tools, ensuring SCORM compliance, compatibility, accessibility, and consistent learner experience

• Develop and administer assessments, quizzes, and knowledge checks within the LMS to measure learning effectiveness and technical competency

• Manage certifications, credentialing programs, and course completion requirements within the LMS, including tracking, renewals, and reporting

• Publish, test, and maintain SCORM packages and digital assets, ensuring proper functionality, tracking accuracy, and data integrity

• Adapt curriculum for multiple delivery formats, including in-person training, virtual instructor-led training (VILT), and on-demand e-learning

• Analyze LMS data, learner feedback, assessment results, and training metrics to continuously improve curriculum effectiveness and learning outcomes

• Collaborate cross-functionally with engineering, product management, technical support, and marketing to ensure training accuracy, consistency, and relevance

Reporting & Administration

• Track training activity, attendance, certifications, and performance metrics using internal systems and the LMS

• Provide regular reports on regional training activity, customer engagement, and training effectiveness

• Manage travel planning, scheduling, and expenses efficiently while meeting business objectives

Qualifications

Required

• 5+ years of hands-on experience in automotive repair, diagnostics, or technical training

• ASE Certification (current and in good standing)

• Strong knowledge of modern automotive systems (engine management, fuel systems, emissions, electrical, drivability, etc.)

• Proven ability to teach, present, and communicate complex technical concepts clearly to diverse audiences

• Strong interpersonal and relationship-building skills

• Ability to work independently in a remote, field-based role with minimal supervision

• Willingness to travel extensively (typically 50–75%), including overnight travel

• Valid driver’s license and ability to travel by air

Preferred

• Multiple ASE certifications or ASE Master Technician status

• Prior experience as a field trainer, technical instructor, or technical support specialist

• Experience in the automotive aftermarket industry

• Curriculum development or instructional design experience

• Experience working with Learning Management Systems (LMS) and digital learning platforms

Skills & Competencies

• Strong technical aptitude and hands-on mechanical skills

• Confident presenter with strong facilitation and classroom management abilities

• Customer-focused mindset with a consultative approach

• Excellent time management and organizational skills

• Comfortable working in automotive repair environments and professional training settings

• Proficient with Microsoft Office and virtual collaboration tools

• Bi-lingual capability is a plus, with preference for candidates who can deliver training in Spanish or French-Canadian

EQUAL EMPLOYMENT OPPORTUNITY

PHINIA is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.

VISA SPONSORSHIP 

For this role, applicants must be currently authorized to work on a full-time basis in the country where the position is based. Only in certain circumstances, based on business need, does PHINIA provide sponsorship for employment visa status.

NO UNAUTHORIZED REFERRALS

PHINIA does not accept unsolicited resumes from recruitment agencies or third-party vendors. Any recruitment partnership must be approved in writing by Human Resources before candidate submissions are made.

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Before submitting your application you will be asked to confirm your agreement with the terms.

Career Scam Disclaimer: 

PHINIA makes no representations or guarantees regarding employment opportunities listed on any third-party website.  To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by PHINIA. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact PHINIA through PHINIA’s website to verify the authenticity of any employment opportunities.

Advancing sustainability today, powering a cleaner tomorrow. Join us on this shared journey to a brighter tomorrow. For more information about PHINIA, please visit www.phinia.com.