Technician, Referral Testing Support.UHC Histology-41075
Cleveland, OH, United StatesYesterday
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Skills
customer serviceexcellaboratory testingmedical terminologymicrosoft officemicrosoft word
About the role
Joining our team comes with several benefits, including:
Competitive hourly rate
- Free parking
- Tuition reimbursement
What You Will Do
- Receiving, following up, ordering and sending of reference and in-house ancillary lab testing, including registration, accessioning, and transcription of results to the laboratory LIS.
- Ensures all specimens sent to reference labs are in compliance with the labs’ requirements for specimen type, processing, volume, and temperature. Resolves any issues prior to sending. Ensures all necessary forms are provided and all required information is included resolving outliers in a timely manner.
- Develops and maintains a working knowledge of policies, procedures, processes and services relevant to referral testing including reflex pathways. Maintains competency to answer most frequently asked questions from internal and external customers regarding specimen requirements, test results, test schedules and esoteric testing.
Additional Responsibilities
- Performs other duties as assigned.
- Complies with all policies and standards.
- For specific duties and responsibilities, refer to documentation provided by the department during orientation.
- Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
Joining our team comes with several benefits, including:
Competitive hourly rate
- Free parking
- Tuition reimbursement
What You Will Do
- Receiving, following up, ordering and sending of reference and in-house ancillary lab testing, including registration, accessioning, and transcription of results to the laboratory LIS.
- Ensures all specimens sent to reference labs are in compliance with the labs’ requirements for specimen type, processing, volume, and temperature. Resolves any issues prior to sending. Ensures all necessary forms are provided and all required information is included resolving outliers in a timely manner.
- Develops and maintains a working knowledge of policies, procedures, processes and services relevant to referral testing including reflex pathways. Maintains competency to answer most frequently asked questions from internal and external customers regarding specimen requirements, test results, test schedules and esoteric testing.
Additional Responsibilities
- Performs other duties as assigned.
- Complies with all policies and standards.
- For specific duties and responsibilities, refer to documentation provided by the department during orientation.
- Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.
- High School Equivalent / GED (Required) and
- Associate's Degree in a science related field (Preferred)
- Microsoft Office skills in Word and Excel, customer service skills, knowledge of medical terminology, knowledge of pathology terminology, knowledge of pathology lab testing including reflex pathways. (Required proficiency)
- Computer skills essential; (Required proficiency)
- knowledge of laboratory information systems. (Preferred proficiency)
- Able to multi-task, prioritize and mange own time efficiently. (Required proficiency)
- Organization, interpersonal and problem-solving skills. (Required proficiency)
- Ability to read and interpret both internal and external documents (Required proficiency)
- Medical Lab Technician (MLT-ASCP) HT (Preferred)
- Standing Occasionally
- Walking Occasionally
- Sitting Constantly
- Lifting Rarely up to 20 lbs
- Carrying Rarely up to 20 lbs
- Pushing Rarely up to 20 lbs
- Pulling Rarely up to 20 lbs
- Climbing Rarely up to 20 lbs
- Balancing Rarely
- Stooping Rarely
- Kneeling Rarely
- Crouching Rarely
- Crawling Rarely
- Reaching Rarely
- Handling Occasionally
- Grasping Occasionally
- Feeling Rarely
- Talking Constantly
- Hearing Constantly
- Repetitive Motions Frequently
- Eye/Hand/Foot Coordination Frequently
- 10%
- High School Equivalent / GED (Required) and
- Associate's Degree in a science related field (Preferred)
- Microsoft Office skills in Word and Excel, customer service skills, knowledge of medical terminology, knowledge of pathology terminology, knowledge of pathology lab testing including reflex pathways. (Required proficiency)
- Computer skills essential; (Required proficiency)
- knowledge of laboratory information systems. (Preferred proficiency)
- Able to multi-task, prioritize and mange own time efficiently. (Required proficiency)
- Organization, interpersonal and problem-solving skills. (Required proficiency)
- Ability to read and interpret both internal and external documents (Required proficiency)
- Medical Lab Technician (MLT-ASCP) HT (Preferred)
- Standing Occasionally
- Walking Occasionally
- Sitting Constantly
- Lifting Rarely up to 20 lbs
- Carrying Rarely up to 20 lbs
- Pushing Rarely up to 20 lbs
- Pulling Rarely up to 20 lbs
- Climbing Rarely up to 20 lbs
- Balancing Rarely
- Stooping Rarely
- Kneeling Rarely
- Crouching Rarely
- Crawling Rarely
- Reaching Rarely
- Handling Occasionally
- Grasping Occasionally
- Feeling Rarely
- Talking Constantly
- Hearing Constantly
- Repetitive Motions Frequently
- Eye/Hand/Foot Coordination Frequently
- 10%
11100 Euclid Avenue (82)
11100 Euclid Avenue
Cleveland, 44106