Technology Coordinator

POSITION: Technical Support Coordinator (Tier 1 Support)

GRADE LEVEL: Hiring for both middle school and high school positions

LOCATION: Hiring at multiple locations. You can view the current openings at this link. We encourage you to apply even if your preferred position is not listed as we will be posting new roles throughout the Spring.

SALARY: $59,000 - $79,000 based on aligned years of experience up to 10 years. We also offer a relocation stipend for anyone joining us from 75 miles or more from Denver! 

STATUS: Full time school year, benefits eligible, exempt, in-person position

START: First day of new staff training at the end of July. You can view the current School Year Calendar here. 

Overview of Position:

Denver School of Science and Technology (DSST) Public Schools announces an immediate opening for a new Technical Support Coordinator position. The TSC provides quality educational technology resources for students and staff through the efficient management and maintenance of DSST's One-to-One program laptop fleet, consisting of over 8,000 laptops and tablets. The TSC will also provide quality service and support for computer users and the technology systems in the classrooms.

Essential Functions:

DSST Public schools seeks candidates with strong character, passion for excellence, and a relentless commitment to student achievement.

• Assist in providing technical support for all students and staff 
• Act as a member of the school staff and participate in related activities
• Manage and document computer distributions to staff & students
• Process warranty claims of computers
• Manage software & hardware installation, maintenance, troubleshooting
• Repair and maintain laptops & class room technologies
• Provide alerts and direction in the detection of viruses and other system wide issues
• Assist in implementation of creative solutions for improving school technology infrastructure
• Assist school staff & students to use hardware and software efficiently
• Work with DSST technology staff as needed to support the technology program of DSST
• Manage, maintain & document DSST's asset inventory

Additional tasks as needed:

• Assist with other DSST Public Schools technology support as needed.
• Work with the DSST staff to provide training of classroom teachers in the effective use of technology to further student learning and enhance the educational and administrative processes of the school.
• Support DSST in various capacities as needed, which may include supervising students, proctoring exams, and more.

Required Qualifications:

• A successful record of providing a high level of customer service in technical support
• A desire to work with middle school and high school students 
• Demonstrated competence in laptop hardware/software troubleshooting and repair
• Experience with Microsoft Windows 7/10, Office 10/13/16, Office 365
• Experience with Google Suite
• Documentation skills (Word, Excel, etc.)
• Strong communication and people skills
• Incredible attention to detail
• Ability to multi-task and strong organizational skills

Additional Eligibility Qualifications:

Education: BA or BS optional.

Classification: Exempt

Reports to: Senior Manager of Technical Support

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. This position is active and may require standing, walking, bending, kneeling, stooping, and crouching throughout the day. The employee must lift and/or move items up to 30 pounds. The employee must have sufficient hand, arm, and finger dexterity to operate a computer keyboard and other office equipment. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

DSST Public Schools proudly values diversity and is an equal opportunity employer. Denver School of Science and Technology does not exclude participation in, deny benefits to or discriminate on the basis of, ethnicity, race, color, religion, national origin, ancestry, marital status, gender, sexual orientation, age or disability in admission or access to, or treatment or employment in its programs and activities. (Protected Classes).  

DSST Public Schools does not unlawfully discriminate against a member of a Protected Class in admission or access to, or terms and conditions of employment, or in its programs and activities. DSST Public Schools shall operate as an equal opportunity employer and will provide and safeguard the opportunity for all persons to seek, obtain, hold and advance in employment within the district without discrimination. The District shall actively promote the full realization of equal employment opportunity through a positive, aggressive, continuing affirmative action program.

Further, DSST Public Schools affirms the rights of all Protected Classes to be free from intimidation, discrimination, physical harm and/or harassment.

DSST Public Schools shall inform students, parents, employees and the general public each school year that the educational programs, activities and employment opportunities offered by the district are offered without regard to ethnicity, race, color, religion, national origin, ancestry, marital status, gender, sexual orientation, age or disability. The announcement shall also include the name/title, address and telephone number of the person designated to coordinate Title IX and Section 504 and ADA compliance activities.

Any person having inquiries concerning the School's compliance with the regulations implementing Title VII of the Civil Rights Act of 1964 (Title VI), Section 504 of the Rehabilitation Act of 1973 (Section 504), or Title II of the Americans with Disabilities Act of 1990 (ADA), may contact the Assistant Superintendent or Human Resources.

Please note: The DSST Talent Team replies to every application. If you haven’t heard from us by the indicated timeline, please check your spam folder first. If you don’t see an email there, reach out to us at humancapital@scienceandtech.org. We’re committed to providing an exceptional candidate experience.

Application Timeline

This is an evergreen position, meaning DSST Public Schools recruits for this role on an ongoing basis to support current and anticipated hiring needs across our network. Applications are reviewed on a rolling basis, and qualified candidates may be contacted for interviews as opportunities become available.

For positions with a defined hiring timeline, the anticipated application deadline will be listed at the top of the job posting.

Who We Are

At DSST Public Schools, we are proud to achieve transformational results for our 7,500+ students — 97% of whom attend a Green (top-rated) school. Just as important is how we achieve them: values-centered, human-focused, and together.

We invite educators and leaders who share our belief that there is more in us — more brilliance, more courage, more possibility — to join us.

Our Impact

• 100% of DSST graduates have been admitted to college or a postsecondary program
• 15 of 16 schools rated Green on the 2024–25 SPF
• 9 out of 10 DSST families would recommend DSST to a friend
• 95%+ of staff say their managers check in regularly and care about them as people 

Why Work at DSST?

At DSST, our Quantum 5 Culture defines how we help every team member grow, belong, and thrive.

• Comprehensive Compensation & Benefits: Competitive pay and a Total Rewards package that includes fertility and adoption support, educator-focused mental-health care, and everyday perks like Safeway grocery discounts.
• Growth & Opportunity: Weekly 1:1 coaching, data-driven feedback, and clear career pathways such as Apprentice Teacher and Emerging Leader.
• Rewards & Recognition: Core Value and TOAST Awards, milestone celebrations, and the signature Flower Person Award honoring staff who help our community flourish.
• Whole Human Wellness: Access to the Therapist of Color Collaborative, Wellness Wednesdays, comprehensive health coverage, and six weeks of paid parental leave.
• Thriving in Colorado: Time to recharge with 11+ weeks off each year, relocation support for out of state applicants, and local discounts that help you enjoy life in our beautiful sunshine filled state.

Learn more about our Quantum 5 Culture and Compensation & Benefits.

Employment Classification & PERA Participation

DSST Public Schools participates in the Colorado Public Employees' Retirement Association (PERA). Unless otherwise stated in the position title or posting, all roles are full-time and are designated as PERA-covered positions. Candidates should review their individual circumstances and ensure they are able to accept employment in a PERA-covered role prior to applying.

EQUAL EMPLOYMENT OPPORTUNITY AND DIVERSITY, EQUITY, AND INCLUSION

DSST Public Schools is proud to be an Equal Opportunity Employer. We do not exclude participation in, deny benefits to, or discriminate against any person on the basis of race, color, religion, national origin, sex (including pregnancy and related conditions, sexual orientation, or gender identity), age (40 and older), disability, or genetic information. We also prohibit retaliation for filing a complaint, reasonably opposing discrimination, or participating in any investigation or proceeding.

DSST is committed to building a diverse, equitable, and inclusive workplace where all individuals are respected, valued, and empowered to thrive.

PHYSICAL DEMANDS

The physical demands described here represent those required to successfully perform the essential functions of this job. While performing these duties, the employee is regularly required to talk and hear and may spend extended periods standing, walking, bending, or kneeling. The employee must occasionally lift or move up to 30 pounds and have sufficient hand and finger dexterity to operate a computer keyboard and other office equipment.